Sr. Network Engineer

What we’re doing isn’t easy, but nothing worth doing ever is.  As a Network Engineer, you will be the architect and guardian of our Enterprise Network Infrastructure. You will design, implement, and manage high-availability systems to ensure maximum uptime and performance for our users and products. This role is a blend of high-level design, hands-on implementation, and proactive maintenance within a fast-paced environment. Key Responsibilities Design & Architecture: Own the network environment by designing system configurations, defining technical standards, and implementing resilient solutions to future-proof our infrastructure. Performance & Reliability: Maximize uptime through proactive monitoring, troubleshooting outages, and scheduling strategic upgrades. Security & Compliance: Support and administer firewall environments (specifically Palo Alto) in alignment with IT security policies; establish and enforce access control and system policies. Operations & Support: Act as the senior escalation point for our 24/7/365 operations center. Provide remote support to on-site engineers and end-users. Deployment: Configure routing, switching, hosted IP voice services, and firewalls. Lead on-site network assessments at hospital facilities to support new product rollouts. Mentorship: Serve as a technical lead, mentoring junior staff and documenting implementations to ensure team-wide alignment. Basic Qualifications Experience: 3–5+ years of proven success managing complex Enterprise Network Environments. Firewall Expertise: In-depth experience with Palo Alto firewalls (configuration, management, and security policy). Wireless Mastery: Strong background in wireless network design, maintenance, and complex troubleshooting. Leadership: Demonstrated ability to lead projects and mentor team members. Preferred Qualifications Hardware/Platform Experience: Ubiquiti/UniFi Systems, Routers (e.g. Cradlepoint), and NetCloud Manager. Network Tools: Experience with WiFi Survey tools (e.g., Ekahau), RADIUS, DNS, and MDM solutions. Cellular Connectivity: Knowledge of LTE/5G RF technologies and LTE failover configurations. Systems: Proficiency in Linux environments. Certifications: PCNSA/PCNSE, CCNA/CCNP, or equivalent. Agility: Previous experience thriving in a high-growth startup environment. Offices: Austin, Texas, United States (Austin, TX);