Customer Service Representative (On-Site)

nXscale provides flexible outsourcing solutions for startups and scaleups. We partner with global companies to help them build teams and scale operations. Join our Satellite TV & Entertainment Account and enjoy amazing perks, career growth, and a dynamic team environment. We are an equal opportunity recruiter and employer and value diversity most at nXscale. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. The nXscale Referral Program is still open! Give your friends the chance to work in a global startup. Refer friends here: https://nxscale.com/referral-program/#form #nxscale #recruitment #recruitmentph #recruitmentagency #recruitmentlife #remotework #remoteworking #remoteworklife #openrecruitment #onlinejobs #onlinejobsearch #jobph #jobphilippines #hiringph #hiringnow #hiringalert #workfromhome  #wfh #wfhph #wfhsetup #virtualassistant #virtualassistantph #startup #startupbusiness #startuplife #startupphilippines #startupph country: PH all locations: [Quezon City] commitment: Full Time department: location: Quezon City team: Customer Support/Success/Service What you'll do: Handle inbound customer service calls related to TV and entertainment servicesAssist with billing inquiries, technical issues, and service upgradesDeliver high-quality support and ensure customer satisfactionMaintain accurate documentation of each interaction Who you are: At least a High School GraduateWith at least 6 months of BPO international voice experienceStrong English communication and interpersonal skillsAmenable to work on-site in Quezon CityWilling to work on shifting schedules, weekends, and holidays