Sales Operations Manager

Do work that matters.  At AlertMedia, everything we do supports our mission: To save lives and minimize loss by identifying active threats globally and facilitating timely communications when an emergency threatens personal safety and business continuity.   Our core values drive us in our important mission of keeping people safe:   We’re humans not robots  Customers always come first  We work better together  Simplicity is our strength  Our reputation is priceless  Hard work pays off  AlertMedia is looking for a Sales Operations Manager to create scalable, technology-driven processes that ensure best practices across opportunity management, pipeline visibility, and data quality. You’ll also conduct data analyses that will be used to inform strategic decisions across the entire Go-To-Market team and other parts of the business.      As one of the fastest growing software companies in the nation, we’re focused on finding the best talent and building the best team to continue accelerating our rapid growth to keep up with our demand!      Who you are:      You are an experienced sales operations professional who has the appropriate background to quickly start tackling challenges.  You are a self-starter who thrives in a fast-paced environment. You are passionate about optimizing sales processes and data management and have a roll-up-your-sleeves approach with a willingness to support the team and business. You love to learn and bring a data-driven approach to iterative improvement.        What you get to do every day:  Act as a strategic partner to leadership by translating data into clear, actionable insights and recommendations  Lead initiatives to streamline and standardize sales processes, ensuring scalability as the business grows  Oversee key activities such as sales forecasting, territory design, and budgeting  Design and deploy automations and intelligent workflows to eliminate manual work and improve rep productivity  Create real-time, self-serve reporting and dashboards for all levels of the business, reducing dependency on manual analysis  Proactively identify pipeline risks, data gaps, and performance trends using automated alerts and anomaly detection  Reactively troubleshoot issues faced by the sales teams and proactively propose enhancements to avoid those issues  Improve data quality and enrichment strategies through automation and third-party intelligence sources  Evaluate new technologies to improve sales performance  Foster cross-functional collaboration to create the best possible experience for the sales teams  Collaborate closely with other members of the revenue operations team to ensure optimal processes & practices throughout the opportunity lifecycle.   What you bring to the role:   3+ years of experience in Revenue Operations, Sales Operations, or GTM Systems  Proficiency in Salesforce and other sales systems (Outreach, Zoominfo, Qualified, Gong, UserGems, and more)    Advanced Excel skills (formulas, lookups, pivots, graphs)   Strong analytical mindset with the ability to translate complex data into clear insights   Experience improving data quality, governance, and enrichment processes  Experience designing and implementing automations, workflows, and system integrations   Roll-up-your-sleeves approach with a willingness to take on "non-role-specific" sales duties as needed to support the team and business    Strong cross-functional collaboration and stakeholder management skills   Strongly prefer a candidate who has experience in several of the following areas:  Business segment support  CPQ implementation and maintenance  Forecasting   Geographic territory mapping  Executive-facing sales reporting and data analytics   CRM improvements and QA testing  Commission plan design  Building rapport with sales leadership  Cross-functional project management  Acquisition integration  Rapid growth businesses  This is a full-time, hybrid position based in Austin, Texas. Must live in Austin or the surrounding areas.   This position is not eligible for visa sponsorship    Why you’ll love working at AlertMedia:   At AlertMedia, you won’t just build your career — you’ll be part of something meaningful, surrounded by people who genuinely care about the work and each other. Competitive base salary + Company-wide bonus program  Generous and flexible time off and parental leave policies  Health benefits - Medical, Dental, Vision and Life Insurance are 100% paid for employees!  401K with generous company match  Amazing rewards and incentives – we love celebrating each other!  Commitment to community service with opportunities to give back   A Best Places to Work company 10 years in a row and numerous other awards  Access to new downtown office with 360 views of Austin, high-tech building gym and nearby running trails  Ongoing career development opportunities through our Learning & Development team   You'll do meaningful work—while growing your career in a fast-moving, global company with an award-winning culture About AlertMedia:   AlertMedia, backed by Vista Equity Partners, helps organizations protect their people and businesses through all phases of an emergency. Our award-winning threat intelligence, emergency communication, and travel risk management solutions help companies of all sizes identify, respond to, and recover from critical events faster and more confidently. AlertMedia supports essential communication for thousands of leading businesses—including JetBlue, Coca-Cola Bottling, and Walmart—in more than 150 countries.   We are an equal opportunity employer focused on creating a collaborative and exciting place for all to work. Ensuring a diverse, inclusive, and equitable workplace for all people is key to our success and core to our values. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.     This is an amazing opportunity to be part of our wave of momentum and take our company, and your career, to the next growth stage. We'd love to get to know you better and share how we serve our amazing customers. For more information, please visit http://www.alertmedia.com/     By applying for the role, you agree that Alert Media will use your Personal Information in connection with the recruitment process and in accordance with our Privacy Policy – https://www.alertmedia.com/legal/privacy-policy/    Offices: Austin, Texas, United States (AlertMedia HQ);