Lead Technical Product Manager - Agent Platform (P4476)

84.51° Overview: 84.51° is a retail data science, insights and media company. We help The Kroger Co., consumer packaged goods companies, agencies, publishers and affiliates create more personalized and valuable experiences for shoppers across the path to purchase. Powered by cutting-edge science, we utilize first-party retail data from more than 62 million U.S. households sourced through the Kroger Plus loyalty card program to fuel a more customer-centric journey using 84.51° Insights, 84.51° Loyalty Marketing and our retail media advertising solution, Kroger Precision Marketing. 84.51° follows a 5‑day in‑office work schedule to support collaboration, alignment, and team connection. Join us at 84.51°! __________________________________________________________   Lead Technical Product Manager – Agent Platform  LOCATION: Cincinnati / Chicago (P4476)  SUMMARY:   The AI Enablement team at 84.51° is seeking a Lead Product Manager for its Agent Platform team. This team is responsible for architecting, implementing, maintaining, and supporting the use of the agentic foundation of the Kroger enterprise.  The Lead Product Manager will discover, prioritize, plan the implementation of the agent platform – this could include: a control layer consisting of agent, MCP, eval, and prompt registries; evaluation and monitoring tools; and pro-code, low-code, and no-code development capabilities. The role will partner closely with engineering and data science leads to shape the roadmap, translate business and technical needs into clear requirements, and ensure the delivery of high-value, enterprise-grade capabilities that reduce time-to-value, improve quality and reliability, and promote safe, compliant use of agentic systems.    RESPONSIBILITIES:  Own product discovery and roadmap for the managed agent platform  Maintain a current roadmap and communicate trade-offs, dependencies, and timelines to stakeholders and delivery teams  Translate business goals, user needs, and technical constraints into product requirements and acceptance criteria with a clear definition of done  Partner with the Agentic Foundations leadership, as well as engineering and data science leads, to plan quarters/cycles/sprints and ensure efficient, predictable delivery  Define and evolve core agentic platform capabilities, including:  Registries (agent/MCP/scorer/prompt), templates, and pattern libraries  Agent development and monitoring tools, including evaluation frameworks and observability  Integration with data and API layers and pro-code agent frameworks  Integration with enterprise AIOps/MLOps, CI/CD, and governance workflows  Facilitate user research and testing to understand developer and business user workflows; validate usability, safety, reliability, and performance  Analyze product usage and operational data to inform prioritization, measure value, and guide iteration  Drive adoption across customer teams through documentation, enablement, demos, and feedback loops; remove friction points and champion best practice  Ensure alignment with enterprise strategies for scale, reliability, safety, compliance, and cost-efficiency  Manage progress toward objectives; proactively surface risks, blocks, and cross-team dependencies; coordinate mitigation plans  Develop strong internal and external stakeholder relationships; influence and drive change in ambiguous, evolving environments  Communicate realized value and outcomes, including usage, adoption, productivity improvements, and risk reduction    QUALIFICATIONS, SKILLS, AND EXPERIENCE:     Professional experience in leading enterprise AI, ML, or data platforms  Professional experience in a product/software development team   Professional experience in managing technical and business stakeholders   Professional experience in ambiguous environments   Skilled in a general technical acumen, able to efficiently converse with software engineers and AI engineers and understand their development processes   Skilled in managing cross-functional technical development teams in an agile environment   Skilled in managing business priorities against design/user needs while delivering against product roadmaps   Skilled in managing end-to-end software product development   Skilled in problem solving, analytic thinking, and creativity   Skilled in planning, organization, and verbal/written business communication   Skilled in maintaining a positive leader persona in ambiguous and changing environments   Skilled in quickly flexing between technical and business stakeholder conversations, adapting to a variety of audiences   Demonstrated excellence as a teammate and leader   4-6 years relevant experience   Education: Bachelor’s degree or higher in Software Engineering, Computer Science, Machine Learning, or a related field            #LI-SSS Pay Transparency and Benefits The stated salary range represents the entire span applicable across all geographic markets from lowest to highest.  Actual salary offers will be determined by multiple factors including but not limited to geographic location, relevant experience, knowledge, skills, other job-related qualifications, and alignment with market data and cost of labor. In addition to salary, this position is also eligible for variable compensation. Below is a list of some of the benefits we offer our associates: Health: Medical: with competitive plan designs and support for self-care, wellness and mental health. Dental: with in-network and out-of-network benefit. Vision: with in-network and out-of-network benefit. Wealth: 401(k) with Roth option and matching contribution. Health Savings Account with matching contribution (requires participation in qualifying medical plan). AD&D and supplemental insurance options to help ensure additional protection for you. Happiness: Paid time off with flexibility to meet your life needs, including 5 weeks of vacation time, 7 health and wellness days, 3 floating holidays, as well as 6 company-paid holidays per year. Paid leave for maternity, paternity and family care instances.  Pay Range$121,000—$201,250 USD Offices: Chicago, Illinois, United States (Chicago, IL); Cincinnati, Ohio, United States (Cincinnati, OH);