Strategy & Performance Manager

About PayJoy   PayJoy, a Public Benefit Corporation, is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success.  Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system.  Through PayJoy’s point-of-sale financing and card offerings, customers gain access to a modern quality of life.  PayJoy’s credit also allows our customers to seize opportunities as micro-entrepreneurs, and acts as insurance for tough times. Through our cutting-edge machine learning, data science, and anti-fraud AI, we have served over 18 million customers as of 2025 while achieving solid profitability for sustainable growth.   This role The Strategy & Performance Manager supports the Senior Manager in executing key country-level and global initiatives. The role ensures strategic priorities translate into execution through cross-functional coordination and performance tracking. It delivers actionable insights to leadership, enabling data-driven decision-making and business alignment. This position plays a critical role in helping the organization scale effectively while remaining focused on impact and results PayJoy is proud to be an Equal Employment Opportunity employer and we welcome and encourage people of all backgrounds. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.   PayJoy Principles   Finance for the next billion * Ownership * Break Through Walls * Live Communication * Transparency & Directness * Focus on Scale * Work-Life Balance * Embrace Diversity * Speed * Active Listening country: MX all locations: [Mexico City] commitment: Full-Time department: Go To Market location: Mexico City team: Merchant Operations Key responsibilities: ● Contribute to the design and execution of strategic initiatives, ensuring clear alignmentwith business goals and measurable progress over time.● Conduct business analysis to support business case development and country-levelprioritization.● Conduct strategic research and competitive benchmarking to inform decision-makingand uncover growth opportunities.● Monitor and report on key KPIs, highlighting performance trends, execution gaps, andactionable insights to guide leadership decisions.● Design and maintain dashboards and reports to support deeper analysis, standardizereporting processes, and ensure data accuracy.● Track strategic goals and project milestones, proactively flagging misalignments, delays,or execution risks.● Collaborate across Sales, Growth, Operations, and other teams to align execution,timelines and follow through on strategic priorities. ● Translate data and strategic objectives into actionable operational plans, whiledocumenting recurring processes that enable consistent performance tracking.● Assist in the preparation of materials for internal business reviews, planning cycles, andleadership updates.● Identify and implement process improvements to enhance operational efficiency andscalability. Qualifications : ● Bachelor’s degree in Finance, Quantitative Sciences, Economy, Engineering, Businessor similar.● 3+ years of experience in strategy and operations, management consulting fromtop-tiers firms preferred.● Strong analytical and data driven; proficiency in Excel, SQL and PowerPoint isrequired. Familiarity with BI tools (e.g., Looker, Tableau, Power BI) is a plus.● Communication skills for effective collaboration.● Self-driven and results-driven, willing to work in a dynamic, high-change environment.● Experience working with cross-functional teams and managing complex projects.● Demonstrated ability to work cross-functionally and drive alignment across teams.● Comfortable with ambiguity and energized by building from scratch. Benefits: 100% Company-funded Health and dental and vision discount plan for employees and immediate family members.Life insurance.Phone finance, Headphone, home office equipment and wellness perks.30 days of Christmas bonus.20 days paid Vacation.50% Vacation premium.13% Saving funds.$2,000 MXN monthly grocery coupons.$2,000 USD annual Co-working Travel perk.$2,000 USD annual Professional Development perk.