Techno-Functional Consultant (D365 - Business Central)

About the Role We are seeking a Dynamics 365 Techno-Functional Consultant with strong expertise across Microsoft Dynamics 365 Business Central and Field Service solutions. This role is ideal for a consultant who can confidently operate across both functional consulting and technical delivery, translating business requirements into scalable, high-performing solutions. You will play a key role in designing, implementing, and optimising ERP and field service solutions while collaborating closely with stakeholders, developers, and project teams. The position requires a balance of business process understanding, technical capability, and strong communication skills to deliver impactful outcomes across complex environments. About the Client You will be working with a forward-thinking technology organisation delivering enterprise-grade digital transformation solutions across ERP, CRM, automation, and business process optimisation. The company partners with clients to modernise operations through innovative Microsoft technologies, helping businesses improve efficiency, visibility, and scalability. The team fosters a collaborative and solution-focused culture, with a strong emphasis on continuous improvement, technical excellence, and delivering measurable business value. country: LK all locations: [Colombo] commitment: Full Time department: location: Colombo team: IT Ideal Profile: Experience & Qualifications 3–6 years of experience in a Dynamics 365 consulting role within a techno-functional or hybrid capacity Strong hands-on experience with Dynamics 365 Business Central implementations and support Practical experience delivering or supporting Dynamics 365 Field Service solutions Exposure to full project lifecycle delivery within ERP or enterprise system environments Microsoft certifications in Dynamics 365, Business Central, Field Service, or Power Platform are highly desirable Functional & Business Expertise Strong understanding of ERP processes including finance, procurement, inventory management, and job costing Experience working with field service workflows including work orders, scheduling, dispatch, and asset management Ability to gather, analyse, and translate business requirements into functional and technical solution designs Experience mapping and optimising end-to-end operational and service delivery processes Technical Skills Hands-on experience developing Business Central extensions using AL Experience designing and supporting integrations using APIs, web services, or middleware Working knowledge of Azure services such as Logic Apps, Functions, and Service Bus Experience building automation workflows using Power Automate Understanding of Dynamics 365 data structures, entities, and migration strategies Desirable experience with Power Apps and Power BI Experience working across multi-system environments integrating ERP, CRM, and third-party platforms Communication & Personal Attributes Strong stakeholder engagement and relationship management skills Excellent communication, workshop facilitation, and documentation capabilities Strong analytical and problem-solving mindset Ability to balance business requirements with technical constraints effectively Detail-oriented with a strong commitment to delivery quality and continuous improvement Responsibilities: Functional Consulting & Solution Design Engage with stakeholders to gather, document, and translate business requirements into functional and technical solution designs Configure and implement Dynamics 365 Business Central modules including Finance, Purchasing, Inventory, and Jobs/Projects Design and deploy Dynamics 365 Field Service solutions including work orders, scheduling, dispatch, and mobile workflows Lead workshops, solution design sessions, and stakeholder discussions Technical Delivery & Development Develop and support customisations and extensions within Business Central using AL Design and manage integrations between Dynamics 365, Microsoft 365, and third-party systems using APIs and middleware Leverage Microsoft Power Platform tools including Power Apps, Power Automate, and Power BI to deliver automation and reporting solutions Collaborate with developers and data engineers to ensure high-quality technical delivery Process Optimisation & Data Management Map and optimise end-to-end service delivery processes from job creation through to billing and reporting Support data migration activities including mapping, transformation, validation, and migration planning Identify opportunities for automation, integration, and operational improvement across workflows Testing, Deployment & Support Participate in testing, deployment, release management, and post-implementation activities Provide user training, system documentation, and ongoing support to business users Ensure solutions are scalable, reliable, and aligned with business objectives   How we take care of our team: 💰 Get paid in Australian Dollars🏥 Medical insurance from day one for you + spouse (or parents if unmarried)🩺 Generous OPD coverage from doctor visits to all your medical needs🏡 Home office setup allowance to build your ideal workspace🌐 Internet allowance to keep you connected💪 Gym & wellness allowance to stay fit and balanced🎉 Work hard, play hard – regular team events & engagement activities🧠 Diji Assist – Mental health & counseling support when you need it📚 We invest in you – reimbursement for industry certifications🗣️ Open-door culture – your ideas and feedback always matter🌍 Flexible work – home or office, wherever you do your best work🏆 Rewards & recognition that actually recognize you🥳 Great christmas & financial year-end parties to unwind with your loved ones