Accounts Receivable Analyst

Long View. A career that helps you get more out of life.   A Long View career helps you get more out of life. We don’t just say it, we prove it. Every day. We’re proud of our reputation as one of North America’s most dynamic IT providers — and we’re even prouder of our culture that allows our people to live life to its fullest. At Long View, we create an environment of collaboration and support, of innovation and enthusiasm, of inclusion and belonging. As a member of the Long View team, you’ll see how our company’s core pillars — Integrity, Competence, Value, and Fun — resonate through the workplace. And in a recent survey, 89% of Long View team members rated Long View as a good or great place to work! We’re looking for a results-driven Accounts Receivable Analyst who is passionate about collecting cash, reducing DSO, and continuously improving how we manage receivables. Reporting to the AR Team Lead, this role is responsible for managing collections and account reconciliations across Long View’s North American operations from our Calgary Head Office. You will play a key role in driving cash flow by proactively managing client relationships, resolving issues quickly, and identifying opportunities to improve processes and outcomes. Want to learn more about our culture and life at Long View? Check us out on LinkedIn and Instagram! Long View’s mission of building the best and most sustainable team-driven organization requires dedicated and ambitious people. Through employee resource groups, impactful and effective conversations, townhalls and various company-wide training, including how to reduce unconscious bias, we are fostering an inclusive environment. We are committed to taking consistent, positive and lifelong action to be a diverse and equitable workplace because we know that the most effective companies are made up of people with varied identities, experiences and backgrounds. Long View is an equal opportunity employer. If you have any accommodation requests for your interview or the role, please let your friendly Recruiter know country: CA all locations: [Calgary] commitment: Permanent Employee department: Head Office location: Calgary team: Accounting & Finance What You'll Do:: Own collections performance Proactively manage a portfolio of accounts to ensure timely collection of all outstanding receivables Drive reduction in DSO through effective follow-up, prioritization, and escalation Maintain clear visibility on aging and take action before issues become risks Resolve and remove barriers to payment Investigate and resolve customer disputes quickly and professionally Partner with billing, account managers, and clients to remove roadblocks to payment Ensure invoices are accurate, understood, and accepted by clients Execute and maintain strong fundamentals Reconcile client accounts and resolve discrepancies Apply payments (EFT, cheque, credit card) and process allocations accurately Maintain up-to-date and accurate client account information in D365 Provide insight and forecasting Track and report on collection activity and account status Deliver accurate cash collection forecasts Highlight risks, trends, and opportunities to leadership Drive continuous improvement Identify root causes of delayed payments and recurring disputes Recommend and implement process improvements across billing, collections, and client setup Contribute to automation, standardization, and data quality improvements What You Bring:: 5+ years of experience in collections and accounts receivable Demonstrated success managing collections and improving cash outcomes (DSO, aging, etc.) Strong reconciliation and problem-solving skills Ability to build trust and influence both clients and internal stakeholders Solid Excel skills and experience working in ERP systems (D365 or similar preferred) Ability to operate effectively in a fast-paced, high-volume environment Who You Are:: Who You Are Relentless about collecting cash - you follow through and don’t let things stall Naturally curious and improvement-oriented - you look for root causes, not just fixes Customer-focused but firm - you balance relationships with accountability Organized and proactive - you stay ahead of issues, not behind them Clear communicator - you escalate early and collaborate effectively Positive, team-oriented, and accountable