Sales Engineer

About Us Riskified empowers businesses to unleash ecommerce growth by taking risk off the table. Many of the world’s biggest brands and publicly traded companies selling online rely on Riskified for guaranteed protection against chargebacks, to fight fraud and policy abuse at scale, and to improve customer retention. Developed and managed by the largest team of ecommerce risk analysts, data scientists and researchers, Riskified’s AI-powered fraud and risk intelligence platform analyzes the individual behind each interaction to provide real-time decisions and robust identity-based insights. Riskified is proud to work with incredible companies in virtually all industries including Acer, Gucci, Lorna Jane, GoPro, and https://www.riskified.com/customers/. We thrive in a collaborative work setting, alongside great people, to build and enhance products that matter. Abundant opportunities to create and contribute provide us with a sense of purpose that extends beyond ourselves, leaving a lasting impact. These sentiments capture why we choose Riskified every day.    About the Role We are seeking a highly motivated and customer-facing Solutions Consultant/Sales Engineer to support our growth across Latin America. This role will partner closely with Sales, Product, and Customer Success teams to drive technical discovery, solution design, technical scoping, and business value for enterprise merchants in the payments and fraud prevention space. The ideal candidate has deep knowledge of ecommerce, payments, fraud/risk management, and can effectively communicate technical concepts in both English and Spanish.     What You'll Doing Partner with Account Executives to support the full sales cycle from discovery through close and internal technical handover to implementation teams. Lead technical discovery sessions to understand client payment flows, fraud challenges, and business KPIs Design and present tailored solutions, including Fraud detection strategies (machine learning, risk scoring, policy creation) Payment orchestration and optimization Deliver compelling product demos, support Proof of Value/Proof of Concepts, and technical presentations Translate customer requirements into technical specifications for internal teams Act as a trusted advisor to prospects on: Fraud prevention best practices Chargeback mitigation strategies Payment authorization optimization Support RFP/RFI responses and technical documentation Collaborate with Product and Engineering teams to provide feedback from prospects/existing customers. Assist with onboarding handoff to implementation/customer success teams   Qualifications 5+ years of experience in solutions consulting/sales engineering/pre-sales OR Fraud/Risk/Payments roles with client facing exposure required Fluent in English and Spanish required, fluency in Portuguese a plus  Strong domain expertise in Ecommerce platforms and payment ecosystems (gateways, PSPs, acquirers, issuers), fraud prevention (chargebacks, dispute management, risk signals, AI/ML models) required Experience working with, APIs and basic systems integrations Proven ability to present to both technical and business stakeholders Experience working with fraud prevention SaaS providers preffered Experience supporting enterprise or mid-market accounts preferred Background in data analysis/ROI (BI tools, SQL, etc.) preferred Prior experience supporting LATAM markets  Ability to travel as needed for conferences/prospects meetings  Please submit your CV/resume in English    In the News https://www.reuters.com/technology/general-atlantic-backed-riskified-valued-43-bln-nyse-debut-2021-07-29/ https://www.greatplacetowork.com/best-workplaces/new-york/2022?category=small-and-medium https://www.themuse.com/advice/sales-enablement-manager-riskified-benedikt-parstorfer& https://en.globes.co.il/en/article-globes-and-statista-present-israels-fastest-growing-companies-1001394530  https://techcrunch.com/2018/06/19/riskified-prevents-fraud-on-your-favorite-e-commerce-site/ https://www.calcalistech.com/ctech/articles/0,7340,L-3868211,00.html Riskified is deeply committed to the principle of equal opportunity for all individuals. We do not discriminate based on race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, or any other status protected by law. Offices: Mexico City, Mexico City, Mexico (Mexico);