Social Media Content Coordinator

About Fello: Fello is a profitable, hyper-growth, VC-backed B2B SaaS company building the AI Operating System for relationship-driven growth. Our platform combines data intelligence, marketing automation, and conversational AI to help businesses engage smarter, move faster, and scale effortlessly. We turn complex data into simple, intelligent actions — automating everything from outreach to follow-up. Our social presence is an extension of our community. This role exists to ensure Fello shows up consistently, helpfully, and thoughtfully across social platforms — both in what we publish and how we engage. About You: We’re looking for a Social Media Content Coordinator to support Fello’s social and community presence with a focus on short-form video, consistent publishing, and thoughtful engagement. You’ll work closely with Marketing, Growth Marketing, and Community to help turn leadership insight into social content, ensure inbound messages don’t get missed, and help Fello stay present across a growing set of platforms. This is a hands-on execution role — not a strategy role — designed for someone who enjoys operating, organizing, and following through. You Will: Film short-form video content with Fello leadership (President, CEO, and others)Capture in-office, event, community, and behind-the-scenes contentPerform light social-first editing (jump cuts, captions, framing, pacing)Publish and manage content across priority channels:Primary: Facebook & InstagramSecondary: TikTok, LinkedIn, YouTube Shorts Support occasional podcast filming (basic setup and recording assistance)Respond to inbound social messages, comments, and mentions on posting platformsPartner with Growth Marketing to:Monitor conversations across additional platforms (e.g., Reddit, forums, real estate forums, etc.)Help route, respond to, or escalate messages appropriatelyTrack recurring questions, themes, and sentiment Collaborate with Marketing on campaigns, launches, and content prioritiesWork with the Community Leader to support events, education, and engagementUse AI tools to:Assist with editing and caption draftsSuggest content ideas and hooksImprove speed and consistency of workflows You Have: Based in Cleveland, OH and able to work in personComfortable filming executives and working alongside leadershipStrong instincts for social scripts, content, and toneExperience with light video editing for social platformsOrganized, responsive, and detail-orientedInterested in using AI tools to improve efficiencyOpen to occasional travel Nice to Haves: Experience supporting online communitiesFamiliarity with podcast recording basicsComfort working cross-functionally with marketing and growth teamsExposure to B2B, SaaS, or real estate content Our Benefits: Competitive Compensation: Attractive salary and benefits package.Flexible Work Environment: Fully remote work with flexible hours to promote work-life balance.Professional Growth: Opportunities for career advancement and professional development.Health & Wellness: Comprehensive health, dental, and vision insurance plans.Paid Time Off: Generous PTO and paid holidays to recharge and relax.Collaborative Culture: A supportive team environment that values innovation and collaboration.Equity Options: Opportunity to own a part of Fello and share in our success.Cutting-Edge Projects: Work on innovative products that leverage AI and advanced technologies. Locations: Hybrid (Cleveland, Ohio, US)