HR Operations Specialist

About Face Reality: Face Reality Skincare was created with one goal: to give people clear skin for good. With over 50 million people experiencing the physical and emotional toll of acne each year in the US, we made it our mission to develop an effective way to achieve clear skin through our clinically verified Clear Skin MethodTM, an adaptive method combining in-clinic treatments from certified skincare professionals, personalized at home product routines and lifestyle guidance. We are dedicated to giving not just real results but celebrating people and their skin at every part of their journey. Our Core Values Integrity, Inclusion, Collaboration, Adaptability, Accessibility Our supportive business model ensures that everyone has a clear path to success and growth. We foster an inclusive space in which people are valued for who they are and are encouraged to collaborate to see goals fully realized. Fostering an open, honest culture gives us the opportunity to achieve greater trust internally and externally. Remaining flexible and adaptive allows us to remain responsive to the ever-changing world. Doing right, even if it is difficult, is of the utmost importance. We are a fast‑growing professional skincare company in the early stages of scaling our business and team. As we grow, we are building thoughtful, compliant, and people‑centered HR operations that support our employees and enable sustainable growth. This role is critical to establishing strong HR fundamentals while remaining flexible and scrappy in a fast paced environment. The HR Operations Specialist owns the day‑to‑day execution of core HR processes across the employee lifecycle. This role is ideal for someone who thrives in a build‑as‑you‑go environment, enjoys creating structure, and can balance compliance, efficiency, and employee experience. You will serve as the operational backbone of HR, ensuring accuracy, consistency, and scalability as the company grows.. *Please note that this is a hybrid position working out of our corporate office in San Ramon, CA every Tuesday - Thursday and working remotely Mondays and Fridays. . RESPONSIBILITIES/ESSENTIAL FUNCTIONS HR Operations and Administration: Own and execute end‑to‑end employee lifecycle processes including onboarding, off-boarding, job changes, and employee data updatesHRIS (Rippling) strategy (final approval with VP, HR), data integrity, oversight and systems governanceMaintain accurate and confidential employee records in Rippling and across our benefits systemsManage relationships with HR vendors (benefit brokers, HRIS providers, background check provider, etc.)Serve as the first point of contact for routine employee HR questions, escalating complex, high-risk issues to Senior HR Manager and/or VP, HR as appropriate Compliance and Risk Management: Ensure HR practices comply with federal, state, and local employment laws (including wage & hour, I‑9s, personnel files, and required postings). Strong focus on California but expanding to multi-state locationsOwns audits, workers’ compensation reporting, and documentation requestsResponsible for drafting and maintaining HR policies, procedures, and employee handbook updates Payroll, Compenstation and Benefits Support: Partner with Payroll Manager (Payroll is owned by Payroll Manager) and benefits providers to ensure accurate processing and timely issue resolutionResponsible for benefits complianceManage benefits enrollments, changes, and terminations; support open enrollment activitiesResponsible for compensation administration and audits Process Improvement and Scaling: Build, document, and improve HR workflows that are practical for a small but growing organizationIdentify opportunities to automate or streamline manual processes without adding unnecessary complexitySupport HR projects related to growth, system implementation, or organizational changes Team and Culture Support: Administers employee recognition programsServes as HR representative on company safety teamAdministration and execution of the company’s Health and Wellness programSupport performance management cycles, employee feedback processes, and engagement initiatives QUALIFICATIONS Required: Bachelor’s Degree in Human Resources, Business, or related field4–6 years of experience in HR operations, HR administration, or People OperationsStrong working knowledge of HR compliance basics and employee lifecycle managementExperience supporting payroll, benefits, and HRIS systems (RipplingExceptional attention to detail and ability to manage sensitive information with discretionExtensive knowledge of California employment laws with familiarity of employment laws in other statesStrong written and verbal communication skillsHighly organized, reliable, and proactivePractical, solutions‑oriented mindset (progress over perfection) Preferred: Experience in a startup, early‑stage, or fast‑scaling companyHR certification (PHR, SHRM‑CP) a plus but not required Physical Requirements:  Must be able to lift and carry objects weighing up to 25 poundsAbility to stand, walk and bend for extended periodsExcellent hand-eye coordination and manual dexterityAbility to perform repetitive tasks with accuracy and attention to detailMust be able to communicate effectively in verbal and written formComfortable lifting, pushing, and pulling equipment and materialsComfortable using a computer, keyboard, and mouse   At Face Reality you will have an opportunity to: Partake in and contribute to a high-growth brand journeyBe part of a high performing growing teamContribute to executing initiatives across professional channels Salary: $38-$41 per hour plus bonus and full benefits package *Please note this position is not eligible for visa sponsorship. Candidates must have authorization to work in the US without current or future sponsorship. Locations: San Ramon, CA