CRM Manager

Our client is a Global iGaming brand and platform, accessible to players worldwide. Combine the energy and speed of a startup with the clarity and structure of a well-established business. Move fast, every process — from product development to decision-making — is designed for maximum efficiency and impact. Perfect for those who aim to: Design and optimize CRM strategies focused on retention, LTV, and user engagement; Develop and maintain advanced segmentation frameworks and lifecycle logic; Own gamification mechanics (e.g. missions, tournaments, wheels, challenges) from idea to implementation; Configure and optimize loyalty programs and bonus systems aligned with business goals; Analyze user behavior and CRM performance, providing actionable insights and hypotheses; Contribute to promo planning with a focus on gamified and retention-driven mechanics. Experience you’ll need to bring: 3–5+ years of CRM experience in the iGaming industry or a similar B2C environment; Strong hands-on experience in segmentation, user retention, and lifecycle management; Proven experience working with gamification tools and bonus/loyalty systems; Data-driven mindset with strong analytical skills; Ability to independently own initiatives and drive them end-to-end. It's a perfect match if you have those personal features: Strong communication and stakeholder management skills; Proactive, self-driven, and comfortable making high-impact decisions; Highly adaptable and able to work comfortably in a dynamic, fast-changing iGaming environment. Our clients offer competitive benefits to support your professional and personal growth, including: Health & Wellness Focus; Global Medical Coverage; Growth Opportunities; Benefits Programs (compensation for the gym/stomatology/psychological service & etc.); Performance-Driven Rewards; Dynamic Work Environment. Apply, and let your growth journey begin. Offices: (Anywhere);