Account Supervisor

The Account Supervisor oversees the tactical development and implementation of the brand, while contributing to its strategic direction. The Account Supervisor position moves beyond daily project management tasks and into strategic brand management.  The Account Supervisor will also supervise, motivate and mentor more junior account team members.  Primary Job Responsibilities  Understand the creative process and provide ideas for improving existing executions  Ability to see the big picture, identify key issues, and provide proactive tactical and strategic recommendations  Demonstrate mastery of brand category and competitive data, including key studies  Seek non-traditional solutions to marketing/marketplace problems  Internalized marketplace events, market research, etc., and develop and communicate strategic/tactical recommendations for the brand  Oversee/manage the tactical plan development process, while contributing to tactical plan design:  Communicate key client issues/initiatives to team  Oversee creation of competitive review  Generate key issues/objectives/strategies  Supervise development of tactics/budget/timing  Manage internal approval process   Keep senior management briefed on account activities   Foster a positive and productive team atmosphere and establish credibility both internally and externally  Facilitate and maximize client relationships  Maintain regular client contact at all levels and become integral part of client team, ensuring that the client is updated and briefed on all relevant account activity  Ensure that all agency work represents the best we have to offer -- strategically sound, arresting creative, error-free  Ensure that client is perceived positively within agency  Understand the client’s perspective and challenges, and communicate these to the entire agency team   Demonstrate a thorough understanding of the client's business and actively seek opportunities for further account development  Foster client understanding of the agency’s needs and perspective  Establish credibility with clients at all levels  Additional Responsibilities  Communicate effectively and professionally both internally and externally  Demonstrate good problem-solving and interpersonal skills  Demonstrate ability to set priorities while handling multiple projects and to delegate work appropriately  Remain calm despite high pressure situations   Project a professional, positive attitude toward peers and clients within the department and the agency   Embody service-oriented attitude and uphold quality standards in servicing the client  Maintain accurate time sheets   Foster a positive team atmosphere demonstrating respect for peers and supervisors  Assist other members of department/team as needed when workload allows   Foster senior level partnerships with creative/account colleague  Understand when it’s appropriate to make decisions independently and when to escalate issues/decisions to manager  Uphold the Company Values (the 3 E’s) in all decisions and interactions  Management Responsibilities   Assign work to assure project deadlines are met  Monitor overall workload to effect efficiency and assure that waiting or downtime is minimized   Keep supervisor or department head apprised of any workload challenges/concerns on assigned team accounts that may necessitate hiring freelancers  Monitor, review and approve direct report’s time sheets in terms of hours worked on specific jobs  Provide constructive and direct ongoing feedback to direct reports  Evaluate performance of direct reports and complete and deliver performance reviews   Help supervisor manage and resolve staff issues including performance, personal presentation and internal interactions; anticipate/address performance issues quickly and directly   Recommend adjustments/additions to the roles and procedures of the department to achieve continuous improvement and efficiency across all accounts and/or specific accounts  Help interview, train and orient new team members to the agency, department, and account(s) at the direction of department head  Provide ongoing guidance to all team members and be available to them as a resource foraccount/agency/departmental policies, procedures, etc.  Qualifications  College Degree, preferably in marketing, advertising, communications or science/medicine  4 years Agency or comparable experience  Excellent written and oral communication skills including ability to write basic documents(Creative Briefs)  Maturity to handle senior-level Client contact  Understanding of business principals  Thorough knowledge of, and depth of experience with, marketing/advertising  Ability to manage and train staff, including prioritization of creative hours  Professional image  The range below represents the low and high end of the base salary someone in this role may earn as an employee of an Omnicom Health Group company in the United States. Salaries will vary based on various factors including but not limited to professional and academic experience, training, associated responsibilities, and other business and organizational needs. The range listed is just one component of our total compensation package for employees. Salary decisions are dependent on the circumstances of each hire.  Salary range - $90,000 - $116,500 Omnicom Health is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our https://omnicomhealthgroup.com/privacy-notice. Offices: New York, New York, United States (Wildtype - New York);