Senior Calibration Technician

The company Kinetic Automation is pioneering effortless modern vehicle repair. Kinetic uses proprietary AI and autonomous robotics technology to automate vehicle maintenance and simplify repair administration for collision shops, dealerships, and insurance carriers. Kinetic’s service hubs and intake centers ensure accurate calibration, rapid turnaround, and predictable costs for the rapidly growing ADAS and EV ecosystem. The company has financial backing from top-tier investors, including Menlo Ventures, Lux Capital, and Construct Capital. For more information, visit http://www.kinetic.auto. The role As a Senior Calibration Technician, your objective is to ensure that the Hub delivers accurate, complete, and cost-effective ADAS calibrations for customers every day. With expert automotive and shop experience, you’ll train, lead, and manage a team of ADAS technicians, focusing them on high-quality and efficient vehicle calibration, maintenance, and repair work in accordance with the company’s technical and operational standards. You’ll update and revise calibration techniques and approaches as needed to foster a culture of continuous improvement. The Senior Calibration Technician role is designed to accelerate business growth by driving customer satisfaction, retaining and building customer relationships, and contributing to the evolution of technical offerings at Kinetic Hubs. Responsibilities Operations management: oversee the team’s daily work quality and output by designing and tailoring workflows, meeting prescribed schedules, and constantly improving cycle timeQuality control: ensure OEM-specified service procedures are followed accurately and consistently, adhering to industry best practicesCollaboration: work with Kinetic team members and clients to understand requirements, address concerns, deliver solutions, help improve Kinetic’s AI and robotics technologies, and ensure high customer satisfactionResource management: ensure efficient utilization of staff, tools, and facility space to reduce cost, improve accuracy, and maximize calibration volumeExecutive communication: write and speak clearly, concisely, and accurately to both internal and external audiencesTeam leadership: inspire, coach, and provide technical support to a team of ADAS technicians in order to reach daily operations goals, enable ongoing skill development, and encourage career growthThought leadership: serve as the expert in automotive knowledge on topics including ADAS calibration, maintenance procedures, issue troubleshooting, and tooling/ equipmentRecordkeeping: organize and store vehicle, customer, and job documentation, including photos, scan reports, and performance metricsSafety protocol: ensure personnel safety and facility-level OSHA compliance Required qualifications 5+ years of technical / ADAS calibration experience, with a proven ability to diagnose and troubleshoot complex technical issues with modern vehiclesIn-depth knowledge of automotive technologies, as well as demonstrated skill with ADAS calibration tools, OEM and aftermarket diagnostic equipment, and electrical diagnostics/repair techniquesValid driver's license and ability to pass an MVR checkReferenceable track record supporting demanding customers, developing talented team members, overcoming technical challenges, and delivering consistently against targetsHistory working well in a fast-paced, dynamic environment while successfully managing multiple priorities Ideal qualifications Experience with multiple OE diagnostic toolsExperience in auto body collision repairExperience as a mobile technicianAutomotive-related degrees or certifications Schedule Weekdays: 8 am to 6 pmWeekends: as needed Benefits Competitive salary and incentive stock options (ISOs)Health, dental, vision, life, and disability insurance401(k) plan with company matchHealth savings account (HSA) available with company contributionFlexible spending accounts (FSAs)Paid vacation and holidaysOngoing training and professional development opportunities Join us! Join the Kinetic team and drive the adoption of ADAS calibration solutions that enhance vehicle safety and reduce administrative friction for customers. If you are passionate about making a positive impact in the automotive industry, we want to hear from you! We offer competitive compensation, comprehensive benefits, and regular career-growth opportunities. If you meet the qualifications for this position and would like to join our team, please submit your resume for consideration. Locations: Phoenix, AZ