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novella

Head of Programs

New York, US on-site full time director Mar 12, 2026

About this role

Novella is building AI to protect the largest, most complicated assets in the world. Whether it's a rocket going to space or a skyscraper on the coast, Novella is building the first AI powered specialty insurance brokerage. The Role Our Head of Programs will build, and scale P&C insurance programs based on Novella’s data models. As a wholesaler, we have unique insight into what capacity gaps exist in the E&S market. Our Head of Programs will help fill those gaps by building AI-powered MGAs. Not one program, but dozens of them over the next few years. The ideal candidate comes from an underwriting background and has hands-on experience building and scaling programs. You understand the nuances of risk selection, pricing, and portfolio management - but you're frustrated by how manual and inefficient traditional underwriting processes are. This is a leadership role with significant ownership. Programs will become a major part of our business, and the Head of Programs will be responsible for building and scaling it. The Day to Day Work with our data and producers to build a program roadmap.Build underwriting guidelines and pricing models for our first programs. Develop capacity relationships that can scale across multiple programs over years. Work with engineering to build complex rules system to automate quoting for middle market and large accounts. Work with capacity partners to make them comfortable with our underwriting guidelines. Hire underwriting talent specific to programs you build to supplement the automated underwriting flows our team develops What We're Looking For 8+ years in P&C insurance with deep underwriting experience, ideally in E&S markets.Proven track record of building and scaling insurance programs from the ground up.Experience working with MGAs, carriers, or program administrators in a senior underwriting or product role.Strong understanding of commercial property and/or general liability underwriting.Passion for using technology to improve underwriting - you've implemented or worked closely with underwriting systems, automation, or AI tools.Someone flexible who understands every day at an early stage startup is like a decade in the corporate world. We move quickly and do whatever needs to get done no matter your title. Locations: New York, NY
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