Office Manager/Executive Assistant

Office Manager/Executive Assistant to CEO Location: Miami, FL (Full-time, in-office)  Role Type: Full-Time    About Upshop  Upshop powers smarter store operations for retailers by combining data, AI, and execution workflows across fresh, center store, and inventory management. Our platform enables retailers to reduce waste, optimize inventory, and improve profitability at scale.    Role Overview  Upshop is seeking a highly effective Executive Assistant to support the CEO and oversee day-to-day operations of our Miami office.  This role requires sound judgment, strong prioritization skills, and the ability to operate with discretion in a fast-paced environment. The Executive Assistant will serve as a key partner to the CEO—optimizing time, driving follow-through, and ensuring seamless coordination across internal and external stakeholders—while also maintaining a high-functioning office environment for a growing team.    Key Responsibilities  Executive Support  Manage and prioritize the CEO’s calendar, ensuring alignment with business priorities   Coordinate travel, logistics, and meeting preparation   Prepare materials for leadership, board, and external meetings   Track and drive follow-up on key action items and initiatives   Serve as a point of coordination across stakeholders while maintaining strict confidentiality     Office Operations  Oversee daily operations of the Miami office (~40 employees)   Manage vendors, facilities, and office services   Ensure a professional, efficient, and well-maintained work environment   Coordinate onsite meetings, events, and leadership visits   Support onboarding and in-office employee experience in partnership with HR   Manage office-related budgets and expenses     Qualifications  5+ years of experience supporting senior executives, preferably at the CEO level   Strong organizational, prioritization, and problem-solving skills   High level of professionalism, discretion, and attention to detail   Ability to operate independently and manage multiple priorities   Excellent communication and stakeholder management capabilities     Preferred Experience  Experience in a high-growth SaaS or technology environment   Prior responsibility for office operations or workplace management     What Success Looks Like  CEO time is optimized and aligned to highest priorities   Strong execution and follow-through across key initiatives   Miami office operates efficiently with minimal disruption   Employees and visitors experience a well-run, professional environment     Why Join Upshop  Direct exposure to executive leadership   High-impact role with broad organizational visibility   Opportunity to help shape a growing office and team   Offices: Miami, Florida, United States (Miami);