General Virtual Assistant - R182

Hyre is a fast-growing virtual assistant service company dedicated to providing exceptional support to our clients. We value innovation, efficiency, and a commitment to excellence. Join us and be part of a dynamic team that empowers businesses to thrive. About the Role We are seeking a General Virtual Assistant to provide administrative and operational support to a busy moving company. The ideal candidate has prior experience supporting U.S.-based service businesses, especially within logistics, dispatch, or customer service settings. You’ll help keep day-to-day operations organized — managing schedules, updating CRM data, assisting with customer communications, and coordinating with the operations team. Key Responsibilities Manage and update booking details, work orders, and job notes in SmartMoving (or similar CRM systems)Communicate with customers via email, phone, and chat for scheduling, confirmations, and follow-upsSupport dispatch operations — verifying job details, mover assignments, and ensuring schedule accuracyTrack leads, quotes, and client communicationsAssist with administrative tasks such as invoice tracking, data entry, and report generationCoordinate with the internal team to resolve client inquiries and update progress logsMaintain a professional and friendly tone with customers and team members Qualifications At least 1–2 years of experience as a Virtual Assistant, preferably for a moving, logistics, or service-based businessStrong English communication skills (written and spoken)Experience using CRMs such as SmartMoving, HubSpot, Jobber, or similar toolsHighly organized, detail-oriented, and capable of managing multiple tasks at onceProficient in Google Workspace (Sheets, Docs, Calendar) and general admin toolsReliable internet connection and professional home setup ✨ Experience: 2+ years in customer service and administrative support for service-based or moving companies. ⚡ Skills: Excellent communication, CRM management (SmartMoving preferred), scheduling, data entry, customer support, and multitasking. ⏰ Availability: Full-time, U.S. business hours (night shift PH time). Locations: Remote (Metro Manila, PH)