Back to jobshey-lieu
Sales Virtual Assistant (LatAm) - R198
MX remote full time Mar 9, 2026
About this role
Hyre is a fast-growing virtual assistant service company dedicated to providing exceptional support to our clients. We value innovation, efficiency, and a commitment to excellence. Join us and be part of a dynamic team that empowers businesses to thrive.
About the Client
We are a professional moving company serving residential and commercial customers across multiple markets in the United States. Our team is focused on delivering reliable, efficient, and customer-focused moving services, with an emphasis on clear communication, accurate scheduling, and a smooth experience from first contact through move completion.
As we continue to grow, we are expanding our sales and support capabilities to better manage lead volume, improve follow-ups, and support multiple locations and franchise owners.
About the Role
We are seeking a full-time Bilingual Virtual Sales Assistant (English/Spanish) to support our sales operations by handling inbound inquiries, conducting follow-ups, and assisting with booking and scheduling. This role will interact with both English- and Spanish-speaking customers and is primarily sales-focused, with the opportunity to support light operational tasks as business needs evolve.
This position requires strong communication skills, consistency, and the ability to manage a high volume of customer interactions throughout the workday.
Key Responsibilities
Respond to inbound sales inquiries via phone, email, and text in both English and SpanishConduct outbound follow-ups with new and existing leadsQualify leads by gathering accurate move details (dates, locations, inventory, access notes, etc.)Assist with booking moves and scheduling estimatesMaintain accurate and detailed CRM recordsFollow sales scripts, pricing guidelines, and internal workflowsEnsure timely responses to prevent lead drop-off
Sales Expectations
Maintain consistent availability during assigned full-time work hoursDemonstrate strong follow-up discipline and time managementCommunicate clearly, professionally, and confidently with customersHandle objections and guide customers toward bookingMeet performance expectations related to responsiveness and booking outcomes
Preferred Qualifications
Fluent in English and Spanish (spoken and written)Previous experience in sales, inside sales, or customer serviceExperience with moving companies or home services is a strong plusFamiliarity with CRM and scheduling toolsExperience working remotely with U.S.-based customers
Skills & Attributes
Strong verbal communication and phone presenceHighly organized and detail-orientedReliable internet connection and professional remote setupSelf-motivated, coachable, and process-drivenCustomer-first mindset with strong accountability
Location & Work Setup
Remote / VirtualFull-time positionCandidates based in Mexico are preferred, but not requiredMust be available during U.S. business hours
Locations: Remote (Mexico)