Clinician II (Bilingual: Spanish)

About Casa Esperanza Casa Esperanza, Inc. is a bilingual/bicultural behavioral health treatment provider serving Boston and the Merrimack Valley. Our mission is to empower individuals and families to recover from addiction, trauma, mental illness, and other chronic medical conditions; overcome homelessness and discrimination; and achieve health and wellness through comprehensive, integrated care. About the Program Casa’s Conexiones Individualized Treatment Services is an integrated Acute Treatment Services/Clinical  Stabilization Services (ATS-Detox/CSS) program that supports individuals from medically monitored withdrawal management through clinical stabilization and works to transition patients to ongoing care in the community. This model provides increased support for individuals with co-occurring mental health and substance use disorders that have had unsuccessful previous treatment. Staff take a personalized approach to meet each patient’s needs and help them develop a treatment plan so they can thrive in the community. Our goal is to stabilize and support patients as they move forward in their recovery. Conexiones is a 32-bed inpatient facility located on the campus of Tewksbury Hospital. Our care plans integrate the CSS and ATS-Detox services tailored to individual needs. About the role The Clinician II provides individual and group psychoeducation and clinical counseling for addiction, trauma, and other co-occurring mental health needs; relapse prevention; and aftercare services for patients living with substance use disorder, co-occurring mental illness, and other chronic health conditions.   As part of the Casa Esperanza, Inc. integrated care team, the Conexiones Clinician II provides services in a fully integrated, holistic, and collaborative manner using an evidence-based team-treatment approach to ensure the coordination of all patient services, both across Casa programs and with external providers. This integrated model aims to facilitate clear communication amongst all providers and eliminate duplication of efforts or conflicting approaches to care; detail necessary follow-up and assignments; and ensure wrap-around support services are in place to maximize treatment effectiveness and clinical outcomes.   What you'll do Essential Functions & Responsibilities  Greet new patients and create a welcome, comfortable atmosphere for themEstablishes orientation, session and follow-up appointments with the patientActs as primary counselor and point of contact for both internal and external collaboratorsProvide high-quality, compassionate care in a culturally responsive mannerCompletes a comprehensive biopsychosocial assessment including risk and safety planningComplete assessments utilizing the American Society of Addiction Medicine (ASAM) criteria to make clinical recommendations regarding appropriate levels of careEnsures evidence-based practices are appropriate per patient diagnosis and assessed needsInterviews patients, reviews records, and confers with other professionals to evaluate the condition of the patientWorks collaboratively with the patient and other members of the care team to establish comprehensive, integrated treatment planFacilitate individual clinical sessions to further assess patient needs, support clinical stabilization in collaboration with the medical and psychiatry team, and build motivation for continuing careFacilitate a variety of groups ranging from process groups for co-occurring disorders, relapse prevention, anger management, health and wellness, trauma recovery, DBT and CBT skills groups, and other evidence-based recovery-focused groupsParticipates in clinical case management to support integration and continuity of care Provides patient education around symptom management in an individual and group settingCollaborate with family or other patient supports to assist patients in achieving treatment goals under the direction of the Clinical SupervisorPrepares and maintains reports and case histories in accordance with agency guidelines for format, timeliness, and quality assuranceDocuments all individual and group patient sessions in Casa's evolv electronic health record system in a thorough and timely manner as outlined in program policiesMaintains all regulatory and licensing guidelines around clinical workflowsConducts crisis intervention and de-escalation using a patient-centered and trauma-informed approachRespond promptly to patient's needsCompletes extension authorizations and clinical reviews with insurance and payersComplete discharge notes and patient disenrollment forms to close cases upon patient dischargeAttend all-staff meetings and supervision sessionsParticipates in daily multidisciplinary team huddles and weekly clinical team meetingsCommunicates professionally and effectively with colleagues, collateral contacts, supervisors, etc., regarding patient care, both verbally and in written formatsMaintains compliance with all professional and ethical expectations as set forth in Casa's policies and proceduresActs as liaison and advocate for patient needsAll other related duties as assigned Qualifications Master’s degree in psychology, Social Work, or a related field and experience in substance use treatment or a Substance Abuse Counseling Certificate Program is requiredBilingual English/SpanishMinimum of 2-3 years working in a substance use therapy programMust demonstrate ability to relate to a substance use treatment population in a sensitive manner and an interest and willingness to work in a multicultural settingHave a sense of compassion, patience, and empathyProficient with Microsoft Windows and Microsoft OfficeMust display use of appropriate independent judgment to determine the appropriate course of action in resolving problems and in emergenciesMust be able to express self adequately in written and oral communication and to communicate effectively in an interdisciplinary, culturally diverse setting with patients, families, staff, and regulatory agenciesMust share a customer service orientationManages difficult or emotional patient situationsResponds promptly to patient needsFocuses on solving conflict, not blamingMaintains confidentialityKnowledge of relevant community resources for continuing care/aftercare placement What we offer: Casa Esperanza Benefits Package: Compensation: $70K-$72K annual salaryHoliday Pay (12 days per year + 1 floating holiday)Paid Time Off (PTO)—18 days year one, 20.5 days at year two, 23 days at year fiveSick Pay—10 paid days per yearLong-Term/Short-Term Disability Paid by Company Life InsuranceHealth Insurance (Medical, Dental, Vision)Health Reimbursement Arrangement (HRA)FSA/DCA (Flexible Spending Account & Dependent Care)ComPsych Guidance Resources - EAPEducational OpportunitiesTuition RemissionEmployee Ticket at Work (Discounts for Entertainment, travel, movies, etc.)Career Advancement OpportunitiesIncreased Salary for Credentialsand more... Physical & Mental Requirements While performing the duties of this job, the employee is regularly required to walk, stoop, kneel, crouch, or crawl and talk or hear. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include distance vision, peripheral vision, and depth perception.   At Casa Esperanza, Inc., the health and safety of our people is our number one priority. That’s why all offers of employment are contingent on the candidate showing proof of being fully vaccinated against COVID-19 (currently one dose of the Johnson & Johnson vaccine or two doses of the Pfizer or Moderna vaccine and boosted, when eligible) to pass the pre-employment requirements. Individuals with medical issues or religious beliefs that prevent them from getting the vaccine may request an exemption from the vaccine requirement.   Casa Esperanza’s EEO Statement Casa Esperanza, Inc. values its diverse workplace and encourages women, people of color, LGBTQIA+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply.   We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. Casa Esperanza, Inc. also has a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, age, religion or religious creed, national origin, ancestry, citizenship, marital status, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by law. All employees, interns, volunteers, and contractors of Casa Esperanza, Inc. are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.   Casa Esperanza, Inc. also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about an accommodation or need assistance with completing the application process, please email mailto:hr@casaesperanza.org. Locations: Tewksbury, MA