Solution Lead/Solution Director

CBTS serves enterprise and midmarket clients in all industries across the United States and Canada. CBTS combines deep technical expertise with a full suite of flexible technology solutions--including Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, CBTS delivers comprehensive technology solutions for its clients' transformative business initiatives. For more information, please visit http://www.cbts.com. Solution Lead / Solution Director Full-Time | Senior Level Columbus, OH · Chicago, IL · Cincinnati, OH · Dallas, TX · Phoenix, AZ (Flexible/Hybrid) About the Role We are seeking a high‑impact Solution Lead / Solution Director to shape, win, and lead complex, multi‑tower services engagements and enterprise transformation programs. This is a strategic, client‑facing role at the center of our growth—where business outcomes, technology strategy, and commercial innovation intersect. You’ll partner closely with Account Executives, presales, and delivery leaders to originate and close large‑scale opportunities, serving as the orchestrator across professional services, managed services, and partner ecosystems. This role is ideal for leaders from Managed Service Providers (MSPs), Global Systems Integrators (GSIs), or large‑scale services organizations who thrive in ambiguous, high‑value pursuits and bring an outcome‑driven, services‑first mindset. At the Solution Director level, you’ll act as a trusted advisor to executive stakeholders and help scale solutioning excellence across the organization. What You’ll Do Shape & Win Strategic Opportunities Partner early with Account Executives to identify and shape high‑value pursuitsLead consultative discovery to uncover business drivers and transformation opportunitiesDefine solution visions that connect technology investments to measurable outcomesOwn end‑to‑end pursuit leadership from engagement through close Executive Engagement Build trusted advisor relationships with CIOs, CTOs, and senior business leadersLead outcome‑focused conversations beyond technologyDeliver compelling executive‑level presentations and storytelling Services‑Led Solution Design Orchestrate integrated solutions across Professional Services, Managed Services, and partnersEnsure solutions are technically sound, operationally viable, and commercially compellingAlign architecture, delivery models, and pricing into scalable offerings Cross‑Functional Leadership Lead and align architects, engineers, SMEs, partners, and delivery teamsDrive clarity, accountability, and execution across complex pursuitsElevate team performance through coaching and best practices Commercial & Strategic Impact Shape deal strategy, pricing models, and commercial constructs (subscription, consumption, outcome‑based)Balance competitiveness, risk, and profitabilityInfluence portfolio evolution based on client and market demand Solution Director Scope Lead enterprise‑scale transformation programs ($50M+)Translate ambiguity into structured, multi‑year engagementsMentor Solution Leads and presales teamsDrive consistency and excellence in solutioning organization‑wide Required Qualifications 10–15+ years in Solution Engineering, Architecture, or Technical SalesProven success leading complex services deals ($5M–$50M+)Strong experience integrating managed and professional servicesBackground in MSP, GSI, or large enterprise services environmentsExpertise in consultative, outcome‑based, value‑led sellingDemonstrated executive presence and influence Broad experience across: Cloud, Infrastructure, Networking, Security, Digital Workplace, Applications, Data & AI Strong understanding of: Hybrid cloud architectures and workload placementModernization strategies (rehost, replatform, refactor)Application and integration architectures (APIs, microservices)Data platforms, analytics, AI, and automation Managed Services expertise including: SLAs, observability, lifecycle management, continuous optimizationSubscription, consumption, and recurring revenue models Preferred Certifications AWS, Azure, or Google CloudNetworking or Security (e.g., Cisco)Sales methodologies (MEDDICC, Challenger, Value Selling)IT / process frameworks (ITIL, Lean, Six Sigma) Why Join Us Competitive base salary with performance‑based incentivesLead high‑visibility, enterprise‑scale transformation initiativesAccess to a robust partner ecosystem and co‑sell opportunitiesDedicated professional development and certification supportFlexible work model across multiple U.S. locationsCollaborative, growth‑oriented culture We are an equal opportunity employer and are committed to building a diverse and inclusive team. $123,732 to $193,331 base salary not including bonus #LI-NA1 Due to U.S. Government requirements applicable to foreign-owned telecommunications providers, non-US citizens may be required to submit to an extensive government agency background check which will necessitate disclosure of sensitive Personally Identifiable Information. Locations: Cincinnati, OH