Sales Manager

About the Role The Sales Manager at Furnished Finder drives listing subscription and value-added services (VAS) revenue through our ~35-person sales team and high-volume LDR (Lead Distribution Rep) function. Reporting to the Senior Director of Sales, you will manage 5 direct reports: 4 Team Leads (overseeing ~35 sales reps) and 1 LDR Supervisor (managing the LDR dialing and qualification team). You own strategy, performance, and outcomes across the full sales funnel from initial contact through close while your team handles day-to-day execution. You're both coach and strategist: obsessed with conversion rates, pipeline health, and building a culture of accountability and continuous improvement. This is a remote role based in Colombia. Success in the first 3–6 months looks like: - Establish a clear understanding of funnel performance and identify the highest-leverage conversion gaps - Build strong coaching relationships with all 5 direct reports and assess team capabilities - Optimize LDR-to-sales handoff process to reduce speed-to-lead - Implement at least one structured A/B testing initiative across outreach sequences or messaging - Report consistently on pipeline health, performance trends, and strategic recommendations to senior leadership Key Responsibilities Sales Leadership & Revenue Accountability - Own revenue targets for listing subscriptions and VAS products across the new listings organization -  Drive conversion improvements across the full funnel: contact qualified→lead opportunity close→ -  Manage 5 leaders: 4 Team Leads (~35 sales reps) + 1 LDR Supervisor (LDR - team) -  Optimize the hand-off between LDR and sales teams for maximum speed to-lead and conversion -  Monitor performance against quota; coach Team Leads to close gaps and develop their reps - Analyze pipeline health, sales velocity, and win/loss trends to identify opportunities -  Report weekly/monthly on performance, testing results, and strategic recommendations Sales Strategy & Outreach Execution -  Own outreach sequencing strategy from LDR initial contact through sales close -  Define lead qualification criteria, routing logic, and distribution rules -  Design LDR scripts and qualification frameworks to maximize contact and qualification rates -  Partner with Marketing on sales scripts, messaging, objection handling, and A/B testing -  Implement tests on cadence, timing, messaging, and channel mix across both teams -  Define sales best practices; ensure Team Leads cascade to their reps -  Continuously communicate what's working, being tested, and not working to leadership and cross-functional partners -  Provide Marketing feedback on lead quality and conversion by source/campaign Coaching & Development -  Conduct regular 1:1s and performance reviews with 5 direct reports -  Develop Team Leads' coaching skills and leadership capabilities -  Partner with LDR Supervisor on scripting, process improvements, and capability building -  Build a culture of accountability through clear expectations and metrics transparency -  Implement training plans, role-plays, and certifications to upskill teams -  Lead onboarding strategy for new leaders and support their team onboarding -  Create career paths and development opportunities Process & Cross-Functional Partnership -  Partner with Ops Excellence on HubSpot optimization, workflow automation, and lead routing -  Identify bottlenecks and improvement opportunities; collaborate on solutions -  Define requirements for dashboards, tracking, and analytics -  Work with Marketing on campaign performance, lead quality, and volume planning -  Collaborate with Product on customer feedback, objections, and roadmap input -  Coordinate with Customer Success on post-sale handoffs Requirements - 3+ years of sales experience in B2C, marketplace, subscription, or SaaS sales - 1+ years managing sales managers, team leads, or sales teams of 25+ reps - Proven track record scaling sales organizations and improving conversion rates - Experience designing outreach sequences and optimizing full-funnel sales motions - Experience with LDR, SDR, or BDR functions and optimizing handoffs between teams - HubSpot CRM proficiency including workflows, sequences, reporting, and lead routing - Strong analytical mindset; able to interpret sales data and drive decisions from metrics - Strong coaching skills with experience developing frontline managers - Comfortable managing remote and distributed teams - Bilingual English/Spanish at C1 level or higher About Furnished Finder Furnished Finder is the trusted leader in mid-term rentals. We started in 2014 with a focus on traveling nurses and medical professionals. The site grew exponentially during COVID-19, going from <50,000 homes in 2020 to over 250,000 today, making it one of the fastest-growing consumer peer-to-peer marketplaces. We are now the go-to source for millions of travelers all over the country seeking monthly furnished rentals - serving traveling professionals of all kinds and increasingly displaced homeowners in need of interim housing. Unlike other rental platforms, we do not interfere with an owner's bookings. No commissions, no booking fees. Our owners charge what they want, when they want, and decide who stays at their property every time. When you join Furnished Finder, you join a leadership team with over 70+ years of real estate and travel industry experience. As we look ahead to Furnished Finder's next chapter of growth, we seek talented self-starters hungry to grow and learn with this industry-leading team. With roles open in Austin, TX (HQ) and remote, we are growing fast and would love to consider you for our team!