VIP Experience Specialist

This isn’t your regular job. Almedia is a place where those who want to push harder can accelerate their careers faster than anywhere else. We’re aiming to become Germany’s second bootstrapped unicorn. Almedia is already Europe’s #3 fastest-growing company in 2025 (FT1000). We are building the future of marketing by rewarding our community of over 70 million users for engaging with our advertisers’ products. We are offering a new way to acquire users for the biggest companies in the world. At Almedia, you’ll: - Own way more, way earlier — you’ll be trusted with responsibility fast. - Push harder, get further — this isn’t a 9–5. We highly reward intensity. - Join a rare environment — you will work with ambitious high-speed, high-ownership people. - Fully present — we’re 5 days a week in the office to build the energising momentum we need. We’re building the most rewarding engagement engine on the planet at Almedia. We need a VIP Experience Manager to architect the systems and product logic that drive hyper-retention for our top-tier users on Freecash. This isn't a support role—it’s a product-centric mission to build the engine that keeps our VIPs locked in. WHAT YOU'LL DO 🎯 - Build the automated loyalty frameworks and backend systems that power elite user experiences. - Scale proactive engagement loops, shifting the department from reactive support to a systematic retention machine. - Design VIP-specific product features by dictating strategy across our Fraud, Support, and Product teams. WHAT YOU NEED🚀 - 3+ years of experience building and scaling VIP programs in a high-growth tech environment. - Technical Proficiency: Deep expertise in CRM automation stacks and data-driven retention modeling. BONUS - Previous experience in AdTech or high-volume gaming platforms. WHAT YOU’LL BRING 💡 - A high-ownership architect who thrives on intensity and speed. - A solution-driven builder who hates red tape and "good enough." - Wired for a non-9-to-5 startup culture where results are the only currency. WHY ALMEDIA? 🚀 - Own Our Growth: We offer all Berlin-based employees equity in Almedia to truly be a part of our success. - Scale With Almedia: Grow alongside a startup that has been profitable from day one. - Central Berlin Office: Work from a fully-stocked modern office built for collaboration, accessible from all around Berlin. - Other Benefits: Transport subsidy, breakfasts and lunches, language learning, Urban Sports Club, and more. We believe in fostering talent, evaluating all skill levels during the hiring process, and providing a clear path for growth. Almedia is an equal opportunity employer. We embrace and celebrate diversity, and encourage individuals from all backgrounds to apply.