Tech Lead

About Hercules Hercules helps finance and operations leaders solve problems that are too complex, large-scale, or time-consuming for human teams to manage alone. Its platform automates the validation and verification of data across millions of high-volume, rules-based transactions, improving billing accuracy, reducing costs, and accelerating cash flow. Built on a modular, multi-AI agent architecture, Hercules delivers industry-specific solutions for staffing, insurance, government, and financial services. Its accuracy and consistency enable enterprises to achieve levels of precision and speed that were previously out of reach.  Headquartered in the United States, Hercules also has offices in the United Kingdom, Armenia, Canada, and Portugal. About the role We're looking for a Tech Lead who is first and foremost a builder: someone who writes code, ships systems, and leads by doing. You'll set technical direction, own architecture, and be the main contributor across our stack while developing a high-performing engineering team.  Product thinking is central to this role. You'll work closely with Product and stakeholders to deeply understand customer problems, translate ambiguous requirements into clear technical solutions, and ensure every engineering decision connects to real business impact. You won't just build what's asked. you'll challenge, validate, and shape what gets built.  You'll also bring practical AI expertise: integrating LLMs into production systems, tuning behavior, optimizing inference pipelines, and ensuring AI capabilities deliver reliable, real-world outcomes.  What you'll do Product Thinking & Communication  Partner with Product and stakeholders to understand workflows, needs, and problem spaces  Translate ambiguous requirements into clear technical plans and system designs  Validate solutions through real usage and feedback loops, not just specs  Communicate progress, risks, and trade-offs clearly to technical and non-technical audiences  Ensure engineering work is always anchored to customer value and business outcomes  Technical Leadership & Building  Design and evolve system architecture for scalable, reliable platforms  Contribute directly to core systems across the full stack: frontend, backend, and infrastructure  Own key technical decisions and guide architectural direction  Drive best practices across CI/CD, testing, observability, and release processes  Deliver outcomes end-to-end, from design through production  AI & Intelligent Systems  Build and integrate AI-powered capabilities into production systems  Tune model behavior, evaluate outputs, and iterate toward reliable results  Design and optimize inference pipelines with attention to latency, cost, and reliability  Apply LLM capabilities (tool-use, prompt design, evaluation) to solve real problems, not research  People Leadership  Lead and develop engineers through coaching, feedback, and growth support  Practice servant leadership: remove blockers, enable success, set the standard through your own work  Build a culture of ownership, accountability, and continuous improvement  Requirements 7+ years of professional software engineering experience with strong production ownership  Proven track record as a Tech Lead or senior engineer who drives both systems and teams  Strong product instinct with the ability to connect technical decisions to customer value  Full-stack capability with depth in Python and backend systems  Practical experience with AI/LLM-powered systems in production, or strong ability to ramp quickly  Excellent communication skills across technical and non-technical audiences  Experience coaching and developing engineers  Comfortable operating in fast-paced, ambiguous environments  Nice to Have Experience with architectural patterns such as DDD, CQRS, or event-driven design  Background in data-intensive or enterprise-scale systems  Familiarity with systems-level languages (Go, Rust) or modern frontend frameworks (React)  Soft Skills & Mindset Leads by example, combining execution with leadership  Uses communication as a primary tool for alignment and clarity  Takes ownership from problem definition to delivered outcome  Thrives in ambiguity and brings structure  Invests in people, mentorship, and team growth  Balances speed with quality and long-term thinking  Pay Range $160,000 - $290,000 Locations: Remote (United States)