Learning Experience Specialist

country: CA all locations: [Toronto] commitment: Full-time permanent department: Customer Operations location: Toronto team: Professional Services How you'll shape Professional Services at Achievers:: Produce engaging learning experiences across live, on-demand, and blended formats aligned to defined learning objectives. Create short-form and long-form training videos including screen capture, voice-over narration, and editing. Develop e-learning modules using modern authoring tools. Apply accessibility and inclusive design best practices. Collaborate with Learning Experience Designers and SMEs to produce polished learning materials. Execute rapid, iterative development workflows. Build supplemental assets such as job aids, quick-start guides, and infographics. Support customer-facing paid training engagements with custom assets. Perform quality assurance checks and incorporate feedback. Experience we feel will set you up for success:: 3+ years experience in learning production or instructional content development. Strong video production experience for training content. Hands-on experience with Articulate 360, Rise, Camtasia, or similar tools. Working knowledge of instructional design principles (ADDIE, SAM). Experience supporting blended learning solutions. Familiarity with LMS platforms such as Docebo. Proficiency with Microsoft Office; Adobe tools preferred. Strong attention to detail and ability to manage multiple projects.