Field Application Engineer

ABOUT THE ROLE As a Field Application Engineer (FAE) at FuriosaAI, you will serve as a technical bridge between our customers and internal engineering teams, providing in-depth support for hardware and software challenges. You will assist customers in navigating technical hurdles related to our AI processors, with a specific focus on Linux and PCIe-based NPU systems. This role is ideal for candidates eager to learn, adapt proactively, and contribute to the success of cutting-edge AI technologies. The FAE position involves close collaboration with global customers, requiring effective communication in English and a willingness to travel internationally. Candidates with a background in fabless semiconductor companies or server manufacturers (ODM/OEM), particularly in test engineering roles, are highly preferred. If you're passionate about AI hardware and excited to tackle complex challenges in a dynamic environment, we'd love to hear from you. KEY RESPONSIBILITIES - Partner with customers to identify, analyze, and resolve technical issues in AI hardware and software systems. - Offer technical guidance on integrating FuriosaAI's AI processors into customers' systems, including support for PCIe and Linux environments. - Execute product testing, troubleshooting, and debugging to ensure customer satisfaction. - Channel feedback from customers to improve product quality and user experience. - Lead technical training and support for customers during and after product deployment. - Represent FuriosaAI's solutions at technical meetings, trade shows, and other industry events. MINIMUM QUALIFICATIONS - Bachelor's degree in Computer Science, Electrical Engineering, or a related field, or equivalent practical experience. - Foundational understanding of computer architecture and electronic systems. - Excellent interpersonal and communication skills, with the ability to synthesize and clarify customer requirements. - Proactive attitude and the capacity to quickly master new technologies. - Readiness to travel internationally for customer support. PREFERRED QUALIFICATIONS - Experience working as an FAE in a fabless semiconductor company or as a test engineer in a - Prior experience working as an FAE in a fabless semiconductor company or as a test engineer in a server manufacturing environment (ODM/OEM). - Hands-on experience debugging hardware issues and working with PCIe devices. - Familiarity with server architecture and system-level testing. - Solid grasp of Linux and PCIe fundamentals. - Technical proficiency in the Linux virtualization stack, including KVM, QEMU, and Libvirt. - Practical experience in deploying and managing cloud infrastructure using OpenStack, particularly with Nova PCI Passthrough. - Proficiency in programming languages such as Python, C, or C++. - English fluency for effective communication with global customers and teams. CONTACT - recruit@furiosa.ai