Salesforce QA Engineer

About Orderly Wellness Orderly Meds is building a better, more supportive healthcare experience - one that’s fast, reliable, and designed with people in mind. As a fully remote company, we’ve grown quickly by combining thoughtful technology with compassionate service, helping tens of thousands of patients get the care and medication they need, without the hassle. We’re a collaborative, mission-driven team working across the U.S. (and beyond!) to improve access to care at scale. With over 100 customer support agents, six pharmacy partners, and a 50-state clinical network, we’re scaling fast, and looking for curious, kind, and solutions-oriented people to grow with us. Orderly Wellness actively participates in E-Verify. To learn more, click https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf A note of awareness to Orderly Wellness applicants:  To protect yourself against phishing and recruitment fraud, please note that Orderly Wellness only accepts applications through our official careers page at https://ats.rippling.com/orderly-wellness/jobs. Orderly Wellness will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps.  All official communication will come from a @orderlymeds.com or @shinerx.com email address.  If you are contacted by someone claiming to be from Orderly Wellness or ShineRX via an unofficial channel, please do not share any information and report it as spam. Overview OrderlyMeds is a vertically integrated health-tech platform. Our founding mission is to restore dignity, access, and simplicity to healthcare. We believe in the power of technology and personalized care to revolutionize wellness and provide individuals with more than just access to personalized medicine—we are personalizing their entire wellness experience. Position Summary/Role As a QA Engineer, you’ll own the quality strategy for our platform—built on Salesforce Health Cloud and B2B Commerce. You’ll work across a product that serves multiple user personas including healthcare providers, clinic administrators, agents, and internal staff, each interacting with the platform through Experience Cloud portals, checkout flows, order management, and clinic onboarding workflows. You’ll partner with the Engineering Manager to build and mature our QA processes, collaborate with developers and the Salesforce Administrator to understand changes and their impact, and ensure releases meet a high quality bar before reaching production. You’ll design test plans, execute manual and automated testing, and advocate for quality throughout the development lifecycle. Key Responsibilities Design and execute test plans, test cases, and test scripts for new features and enhancements across the platformTest end-to-end workflows spanning clinic intake and onboarding, product ordering, checkout, fulfillment, and payment processingValidate Experience Cloud portal functionality across multiple user roles and permission modelsTest integrations with external systems including Stripe payments, fulfillment service APIs, and WorkOS MFAPerform regression testing to ensure existing functionality is not impacted by new releasesIdentify, document, and track defects with clear reproduction steps, expected vs. actual behavior, and severityValidate Salesforce declarative changes—Flows, validation rules, permission sets, and page layouts—built by the Salesforce AdministratorTest across multiple browsers and devices to ensure a consistent portal experienceParticipate in sprint ceremonies and provide quality-focused input during planning and groomingCollaborate with developers during code review to flag potential edge cases and testability concernsHelp build and maintain automated test suites as the team’s QA maturity growsContribute to release readiness decisions—providing clear go/no-go recommendations based on test resultsWork with the Engineering Manager to define and improve QA processes, coverage goals, and release quality gatesPartner with the Salesforce Administrator to understand business requirements and acceptance criteria, ensuring test cases cover intended functionalityCollaborate with developers to reproduce issues, verify fixes, and validate integration behaviorParticipate in sprint ceremonies—standups, planning, retrospectives, and demosSupport UAT by preparing test scenarios and guiding stakeholders through validation Required Qualifications 3+ years of QA/QE experience in a web application environmentExperience designing test plans, test cases, and test strategies from requirements and acceptance criteriaStrong understanding of functional, regression, integration, and end-to-end testingExperience testing multi-role applications with complex permission and access modelsFamiliarity with API testing tools (Postman or similar) for validating integrationsExperience with defect tracking and test management toolsAbility to work within agile teams and contribute to sprint planning and retrospectivesStrong attention to detail and ability to think through edge cases and failure scenariosExcellent communication skills - you’ll work across engineering, product, and business stakeholders Preferred Qualifications Experience testing on the Salesforce platform (Health Cloud, B2B Commerce, or Experience Cloud)Experience with test automation frameworks (Selenium, Playwright, Cypress, or similar)Familiarity with CI/CD pipelines and integrating automated tests into deployment workflowsExperience testing payment gateway integrations (Stripe or similar)Experience supporting healthcare or pharmaceutical industry platformsFamiliarity with Salesforce data model and basic SOQL for test data setup and validationExperience with performance or load testingSalesforce Certified Administrator (helpful for platform context) Core Competencies / Skills Test planning, design, and executionAnalytical thinking and edge-case identificationCross-functional collaboration and communicationAttention to detail and systematic problem-solvingSelf-directed time management in a remote environment Work Environment & Physical Requirements This is a fully remote position. You will work from your home office using company-provided tools and collaborate with distributed teammates across multiple time zones. Compensation & Benefits Orderly Wellness offers a comprehensive benefits package designed to support your health, financial well-being, and work-life balance. Benefits include medical, dental, and vision coverage with strong employer contribution, FSA and HSA options (with potential employer contributions), a 401(k) with company match, generous paid time off, paid parental leave, mental health and family-planning support, and access to professional development resources. Locations: Salesforce QA Engineer