Senior Salesforce Administrator

About PDQ PDQ, founded in Salt Lake City, UT, USA, makes device management simple, secure, and Pretty Damn Quick. IT teams use our products to reduce complexity, improve efficiency, and enhance control in their unique environments. We are backed by TA Associates and Berkshire Partners, top-tier global private equity firms.   PDQ's Core Values: Honesty, Ownership, Collaboration and Improvement Job Description: Before you apply, please noteThis is a hybrid role and open to candidates in Salt Lake City, UT or within commuting distance of our South Salt Lake City headquarters.  PDQ is hiring a Senior Salesforce Administrator to own and continuously improve our Salesforce platform. You will work with the Senior Director of Business Systems and partner closely with Sales leadership, Customer Success, and RevOps to define platform priorities, design scalable solutions, and ensure the system reliably supports the business. This role is for someone who thinks like an architect and operates like an owner. You will help shape and evolve the platform roadmap, establish governance standards, and raise the bar for how Salesforce is built and maintained at PDQ. What you'll do: Platform Ownership Own day-to-day Salesforce platform reliability: proactive maintenance, security reviews, release updates, and issue resolutionIdentify and reduce technical debt; replace fragile implementations with durable, scalable solutionsEstablish and enforce governance standards for configuration changes, testing, and deploymentsRespond to user support tickets with urgency and sound judgment Architecture & Solution Design Design scalable, maintainable solutions that reflect Salesforce best practicesEvaluate and communicate tradeoffs between speed and long-term maintainabilityTranslate business requirements into well-scoped, implementable solutionsPush back on requests that introduce platform risk or undermine scalability Stakeholder Partnership Collaborate with Sales, Customer Success, and RevOps to define platform roadmap and prioritiesCommunicate platform changes, risks, and recommendations clearly to both technical and non-technical audiencesManage large-scale rollouts and implementations with structured change management Documentation & Enablement Build and maintain technical documentation, runbooks, and architecture recordsSupport user onboarding, training, and sustained platform adoptionImprove data quality through governance frameworks and automation What you bring: Must Have Salesforce Administrator or Advanced Administrator certificationProven experience administering and improving complex Salesforce orgsDeep understanding of Salesforce configuration: flows, permissions, roles, profiles, OWD, sharing rules, and data managementAbility to read and understand Apex and custom code, sufficient to assess risk, collaborate with developers, and know when to escalateExperience establishing governance, testing standards, and change management practicesStrong track record translating ambiguous business requirements into scoped, scalable solutionsClear communicator with both technical peers and non-technical stakeholders Nice to Have Experience with CPQ or subscription billing platformsFamiliarity with HubSpot, Tray.io, Salto, LeanData, or SnowflakeExperience contributing to or managing a Salesforce platform roadmap PDQ Perks & Benefits: PDQ offers all of the great perks and benefits you'd expect from working at a very cool tech company, and even some you might not expect, including:   4-Day Work WeekEquityManagers who champion professional development 100% Premium Coverage for medical, dental and vision for you and your dependents100% Premium Coverage for Short Term Disability, Long Term Disability, Life, and AD&D InsuranceCompany Match of the first 6% of your employee deferrals Flexible Paid Time Off Policy that treats you like the adult that you areHealth Savings Account (HSA) and wellness incentivesQuarterly Company Values Award (team member nominated) PDQ is proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. If you would like to request reasonable accommodation for a medical condition or disability during any part of the application process, please contact hr@pdq.com. The majority of PDQ's full-time roles do not qualify for sponsorship of employment visas such as the H-1B visa. This applies to scenarios where a candidate might possess temporary work authorization during their schooling or after graduation (e.g., CPT, OPT), but would require H-1B visa sponsorship within a few years of employment to retain eligibility for employment. Locations: South Salt Lake, UT