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polymarket

Receptionist

New York, US on-site full time 13d ago

About this role

ABOUT POLYMARKET Polymarket is the world's largest prediction market platform. We enable individuals to express views on real-world events by trading on outcomes across politics, economics, sports, culture, and current affairs. Built as a peer-to-peer marketplace with no centralized "house," Polymarket aggregates diverse opinions into transparent, market-based probabilities that reflect collective expectations about the future. We're growing fast — both in terms of volume ($21B traded in 2025) and adoption as an alternative news source. Our ambition is to become a ubiquitous beacon of truth in global media and we need your help adding fuel to the fire. ABOUT THE ROLE Polymarket is looking for an energetic, detail-oriented Receptionist to be the face of our office. You'll own the front desk experience — greeting guests, managing the daily external guest log, and coordinating with the CEO's EA, our on-site security detail, and building security to ensure everyone who walks through our doors is expected, welcomed, and properly vetted. The ideal candidate loves helping others, thrives in a fast-paced startup environment, and brings a "no job too big or small" attitude. Thick skin, professionalism, and excellent communication skills are essential. WHAT YOU'LL DO - Own the front desk experience — greeting all visitors and ensuring they feel welcomed, informed, and directed to the right person or area - Manage the external guest log daily, ensuring all visitors are pre-announced, logged, and cleared with the CEO's EA, leadership, security, and building management - Coordinate guest access with on-site security for VIPs, trial workers, vendors, and candidates — ensuring IDs are checked and access procedures are followed - Monitor Signal/Slack channels for front-desk inquiries and relay timely messages to internal stakeholders - Support meeting and event setup, including directing guests, room readiness, and liaising with catering and facilities as needed - Receive, sort, and distribute mail, deliveries, and packages; keep the reception and lobby area tidy and organized - Provide light administrative support across teams when the front desk is covered - Act as an extra set of eyes and ears on office security, flagging anything unusual and escalating appropriately WHAT WE'RE LOOKING FOR - 2+ years in a customer-facing role — receptionist, front desk, hospitality, retail, or office coordinator - Experience in a tech company or startup environment strongly preferred; comfortable with ambiguity and constant change - Excellent verbal and written communication skills with executives, guests, and vendors - High attention to detail — you notice the small things that make the front-of-house experience feel seamless - Composure under pressure; able to manage competing demands and high-stress situations with a calm, friendly demeanor - Confident using modern tools (Google Workspace, Slack, visitor management systems) and quick to learn new software - Genuine service mindset and roll-up-your-sleeves attitude — no task is beneath you if it helps the team BENEFITS - Competitive salary & equity - Unlimited PTO - Full Health, Vision, & Dental coverage - 401k match - Hardware setup: new MacBook Pro, big display, & accessories
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