Director, Operations Program Management

ABOUT THE ROLE Peloton is seeking a proactive and collaborative Director of Operations Program Management (OPM) to guide the execution of strategic operations programs. This role is essential for enabling operational efficiency, supporting cross-functional teams, and ensuring the successful delivery of projects within scope, timeline, and budget. The ideal candidate will bring a demonstrated history in operations management, inclusive leadership skills, and experience executing complex programs within a fast-paced environment. This role involves some travel to ensure global alignment and partnership. YOUR DAILY IMPACT AT PELOTON Develop and implement strategic operations programs that align with Peloton’s long-term vision Provide guidance and mentorship to the OPM team, fostering a culture of collaboration and continuous learning Partner with senior leadership to define program priorities, goals, and success metrics Oversee the planning and delivery of multiple operations programs, ensuring they support strategic objectives Create comprehensive program plans, including timelines, milestones, and risk mitigation strategies Monitor progress and facilitate solutions to ensure successful, high-quality outcomes Work closely with teams across Supply Chain, Manufacturing, Quality, Engineering, and Finance to ensure seamless program integration Manage the PFEP (Plan for Every Part) process to optimize inventory and material flow Maintain detailed plans for parts, focusing on accurate forecasting and logistics Facilitate transparent communication across teams to support collective program success Act as a key point of contact for stakeholders, providing regular, clear updates on performance and milestones Establish and track key performance indicators (KPIs) to evaluate and improve program effectiveness Conduct regular reviews and share insights with leadership regarding risks and opportunities Support continuous improvement initiatives to enhance team performance and operational flow Manage program budgets to ensure thoughtful and effective use of resources Coordinate the allocation of personnel, balancing team workload and well-being Mentor and grow a diverse team of program managers, providing clear pathways for professional development Guide the sustaining process as part of the Product Lifecycle Management (PLM) to ensure long-term product health Collaborate with development teams to incorporate user feedback into product enhancements YOU BRING TO PELOTON Experience managing complex, large-scale programs within manufacturing and/or supply chain environments is required.  Bachelor’s degree in Operations, Business, Engineering, or a related field (or equivalent professional experience) 10+ years experience in operations management, with a 5+ years history of leading teams and people A deep understanding of project management methodologies and collaborative tools Effective leadership and interpersonal skills with an ability to build trust across departments Strategic thinking skills and the ability to deliver results in an evolving environment Proficiency in program management software and data-informed problem-solving Strong organizational skills and the ability to manage multiple priorities effectively A commitment to building and maintaining inclusive, professional relationships with stakeholders Proficiency in Microsoft Office Suite and modern project management platforms #LI-SS1 #LI-Hybrid The base salary range represents the low and high end of the anticipated salary range for this position based at our New York City headquarters. The actual base salary offered for this position will depend on numerous factors including, without limitation, experience and business objectives and if the location for the job changes. Our base salary is just one component of Peloton’s competitive total rewards strategy that also includes annual equity awards and an Employee Stock Purchase Plan as well as other region-specific health and welfare benefits. As an organization, one of our top priorities is to maintain the health and wellbeing for our employees and their family. To achieve this goal, we offer robust and comprehensive benefits including: Medical, dental and vision insurance  Generous paid time off policy Short-term and long-term disability Access to mental health services 401k, tuition reimbursement and student loan paydown plans Employee Stock Purchase Plan Fertility and adoption support and up to 18 weeks of paid parental leave  Child care and family care discounts Free access to Peloton Digital App and apparel and product discounts Commuter benefits and Citi Bike Discount Pet insurance and so much more! Base Salary Range$215,800—$274,900 USD   ABOUT PELOTON: Peloton (NASDAQ: PTON) provides Members with expert instruction, and world class content to create impactful and entertaining workout experiences for anyone, anywhere and at any stage in their fitness journey. At home, outdoors, traveling, or at the gym, Peloton brings together innovative hardware, distinctive software, and exclusive content. Founded in 2012 and headquartered in New York City, Peloton has millions of Members across the US, UK, Canada, Germany, Australia, and Austria. For more information, visit www.onepeloton.com. Peloton is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Equal employment opportunity has been, and will continue to be, a fundamental principle at Peloton, where all team members, applicants, and other covered persons are considered on the basis of their personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, pregnancy, genetic information, military or veteran status, sexual orientation, gender identity or expression, marital and civil partnership/union status, alienage or citizenship status, creed, genetic predisposition or carrier status, unemployment status, familial status, domestic violence, sexual violence or stalking victim status, caregiver status, or any other protected characteristic as established by applicable law. This policy of equal employment opportunity applies to all practices and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment.  If you would like to request any accommodations from application through to interview, please email: mailto:applicantaccommodations@onepeloton.com. At Peloton, we embrace technology, including AI, to enhance productivity and accelerate innovation in the work we do for our members. However, in our hiring process, our priority remains in getting to know you and your unique qualifications. To ensure a fair and equitable process, we do not permit the use of AI tools during any stage of the application and interview process. In considering you as an applicant, we want to understand your skills, experiences, and motivations without mediation through an AI system. We also want to directly assess your communication skills without the use of an AI tool.  Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance, as applicable to applicants applying for positions in these jurisdictions. Please be aware that fictitious job openings, consulting engagements, solicitations, or employment offers may be circulated on the Internet in an attempt to obtain privileged information, or to induce you to pay a fee for services related to recruitment or training. Peloton does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted https://www.onepeloton.com/careers on our careers page and all communications from the Peloton recruiting team and/or hiring managers will be from an @http://onepeloton.com/ email address.  If you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Peloton, please email applicantaccommodations@onepeloton.com before taking any further action in relation to the correspondence. Peloton does not accept unsolicited agency resumes. Agencies should not forward resumes to our jobs alias, Peloton employees or any other organization location. Peloton is not responsible for any agency fees related to unsolicited resumes. Offices: New York, New York, United States (Headquarters - NY);