SRE Developer

Established in 2004, we are a tech pioneer offering world-class adult entertainment and games on some of the internet’s safest and most popular platforms. With the support of an international team of dynamic and collaborative innovators, we are on a mission to enable safe user experiences and empower our communities by celebrating diversity, inclusion, and expression — all while maintaining robust trust-and-safety protocols.  We embrace the best of both worlds! Local talent can thrive in our collaborative office space with the flexibility of a hybrid work environment, while remote team members play an integral role in shaping our dynamic culture from afar. We have offices in Montreal (Quebec), Austin (Texas) and Nicosia (Cyprus).  *A select number of positions require full-time in office attendance* We are seeking a highly skilled Site Reliability Engineer (SRE) to support and enhance the reliability, scalability, and performance of our production systems. In this role, you will play a key role in incident response, root cause analysis, and continuous improvement of operational processes while leveraging cutting-edge tooling and AI-assisted solutions. What you’ll be doing:  Own the reliability, availability, and performance of production systems in a containerized, microservices-based environment Monitor system health using Grafana dashboards, alerts, and observability tools; proactively identify and resolve issues Manage and operate Kubernetes clusters (via Rancher), including deployments, scaling, and troubleshooting Lead and participate in incident management using OpsGenie, including on-call rotations, escalations, and post-incident reviews Troubleshoot issues across application, infrastructure, messaging, database, and container layers Build and maintain automation scripts and tools using Bash, Go, and/or Python to improve operational efficiency Support and optimize CI/CD pipelines using GitLab, ensuring smooth deployment and release processes Collaborate with development teams to improve application reliability, performance, and observability Work with databases and data systems (MySQL, Redis) for performance monitoring and issue resolution Support distributed messaging systems such as Kafka and RabbitMQ Contribute to and maintain operational documentation, runbooks, and knowledge bases using Jira and Confluence Perform root cause analysis (RCA) and implement preventative measures Ensure systems operate in alignment with security, compliance, and data privacy standards Leverage AI-powered engineering tools to accelerate troubleshooting, documentation, and workflows What you need to be successful: Must Haves:  3+ years of experience in Site Reliability Engineering, DevOps, Production Support, or Systems Engineering Bachelor’s degree in computer science or related field Hands-on experience with Grafana, Kubernetes and Docker Experience with OpsGenie for incident management and on-call coordination Strong experience with GitLab/Git, including CI/CD pipelines and release processes Proficiency with Atlassian tools (Jira, Confluence) for tracking and documentation Solid knowledge of MySQL • Experience with Kafka and/or RabbitMQ Familiarity with Redis for caching and performance optimization Working knowledge of Temporal or similar workflow orchestration tools Strong scripting skills in Bash Proficiency in Go and/or Python for automation and tooling Familiarity with PHP applications (Symfony, Laravel) for production support Proven ability to troubleshoot complex systems across multiple layers Excellent documentation habits (runbooks, playbooks, system diagrams) Nice to Have: Knowledge of FTC data protection principles Understanding of NIST frameworks and security best practices Familiarity with GDPR requirements (data handling, logging, retention, privacy) As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees In this role you may be exposed to adult content Offices: Montréal, Quebec, Canada (Canada (Remote)); Montréal, Quebec, Canada (Montreal, Quebec );