Sr. QA Engineer

Role: QA Engineer Description: As a Senior QA Engineer at Blackthorn, you will be part of an elite team, testing solutions that solve our most critical business priorities. You will work closely with various departments to understand our customers' most pressing needs and provide technical expertise to optimize our testing, prevent issues, and ensure we deliver high quality products. This role requires advanced skills in test automation, performance testing, and mentoring junior team members. Base Salary: $5,750 - $7,000 USD per month What you’ll do Create detailed, comprehensive, and well-structured test plans and test cases Review tickets (bugs, enhancements, new features) and other technical documents to engage in each phase of the software development lifecycle Create, run, repair, manual, and automated tests using frameworks like Playwright Plan and build automated testing frameworks that integrate with development workflows - determining what to automate (regression tests, API endpoints, critical user flows) and when to run which tests Estimate, prioritize, plan, coordinate, and perform quality testing activities Collaborate closely with cross-functional scrum teams and across the larger company Demonstrate best practices in everything you do, including meaningful test coverage and striving to ensure maintainability Mentor junior QA team members and advocate for quality standards Design and maintain test data strategies, including creating hundreds of thousands of Salesforce records for performance testing, managing data versions, and ensuring clean test environments Design and execute performance testing strategies to identify system bottlenecks, load limits, and optimization opportunities using appropriate testing tools Integrate automated tests into CI/CD pipelines (GitHub Actions, Cumulus CI, MetaDeploy) to provide fast feedback on code changes and act as deployment gates What we look for 5+ years of software testing experience with demonstrated expertise in test automation 3+ years of testing on the Salesforce platform with a deep understanding of platform limitations Experience with test automation frameworks, particularly Playwright Proficiency in programming languages for test automation Experience with CI/CD tools and processes (GitHub Actions, Cumulus CI, MetaDeploy preferred) Performance testing experience with relevant tools Experience testing mobile applications using emulators, simulators, or cloud device farms with automation frameworks Experience managing test data lifecycles and keeping test environments synchronized with code deployments through version control systems Excellent English communication skills with proven ability to collaborate across departments, time zones, and remote teams Self-directed and adaptable: stays current with testing methodologies, maintains composure under pressure, and thrives in fast-paced remote environments Bonus: Salesforce admin or Blackthorn product experience What we offer An incredible team of smart and supportive people A deep feeling of satisfaction and completion Fully remote global team working from home Stock options for every employee Flexible work week $400 office stipend Maternity/Paternity leave Student loan debt assistance Pledge 1% - time off during the year for helping nonprofits Health insurance contribution (if in the US) Children's 529 college fund assistance (if in the US) About Blackthorn We have four native apps on the Salesforce AppExchange for managing Events, collecting Payments, sending Messages, and protecting Data. We’re a growing, distributed team with teammates in countries across the world. We move fast and have a significant structure in our product build process. Everyone on our team has deep experience within their respective roles. Our customers span from 1-person companies to Fortune 500s. Why is our work important Our apps continue to be easy to use and setup, due to continuous refinements with our UX. Most apps in our space take weeks to implement; ours take hours, and they work more flexibly, achieving significantly more functionality than our competitors. We believe enterprise apps should be as easy to use as consumer mobile apps. What the job will bring you A deep level of satisfaction through ownership of your role. You'll get more autonomy than at other companies (our team has told us). Connection. Our team is tightly knit, assisted through our annual company trip (as we're remote). Challenge. We're trying to move as quick as possible. This is not for you if you want to sit back and chill. As Ray Dalio says about life: "Meaningful work and meaningful relationships" provide meaning to life. We aim to bring this. While we are a Remote first culture we are currently only able to accept applicants in AZ, CA, CO, FL, GA, IL, KY, MD, MI, MN, MO, MT, NC, NH, NJ, NY, OH, PA, SC, SD, TX, VA, WA, and WI Offices: New York, New York, United States (Remote Office);