Inbound Team Leader

Princess Polly is the global fashion brand at the forefront of trend-driven, lower impact and accessible apparel. Established as an online force in the Australian retail scene in 2010, Princess Polly quickly became the clothing brand found in every influencer haul, viral TikTok, Instagram OOTD and celeb street looks. Now, one of the fastest-growing online women's fashion brands in the USA, Princess Polly has been delivering the best online shopping experience to customers worldwide for over 10 years.  As a part of A.K.A Brands; we are a global player with offices located in Los Angeles and Australia’s Gold Coast. With big plans ahead, we're always on the hunt for new talent to join our global team.  We are growing our team based at our Distribution Centre in Highland Park and are looking for talented individuals to join the Princess Polly team. Think you can help us in our journey of becoming the best online shopping destination like...ever? If you're a motivated team player that's obsessed with all-things fashion and pop culture, we'd love to hear from you. At Princess Polly, speed to market, head-turning style, and flawless execution are everything, and our Inbound Team Leader is right at the heart of making that happen. We’re looking for a hands-on leader to own the flow of stock into our Distribution Centre, ensuring every delivery is received, processed, and ready to hit our customers’ carts at speed. You’ll lead from the floor, mentoring and developing your Team while constantly looking for more innovative ways of working. This role thrives on collaboration, partnering with Inventory, Outbound, Retail, and Logistics to keep the entire operation moving seamlessly. If you’re a natural people leader who loves a fast-paced environment, thinks in solutions, not problems, and gets excited by driving efficiency and impact every single day, this could be your next move. We recognize that asking you to give 100% of yourself on daily basis, requires us to show you the love and offer a package that can only be described as best in class within the retail space today!   ·      Amazing Employee Discount Program; ·     The chance to work with like-minded trend-setting individuals; ·      Positive Company Culture that celebrates both personal & company milestones; Aside from the amazing array of tangible benefits and perks, Princess Polly offers you the chance to make a daily impact on a global business. You have the opportunity to pursue your passion and plan your own future as part of our team! Princess Polly is an Equal Opportunity Employer (EOE) We're committed to a diverse and inclusive workplace and encourage applicants from all walks of life. Come join us, different makes us better. #PrincessPolly #PursueYourPassion #PrincessPollyCareers country: AU all locations: [Highland Park, QLD] commitment: Full Time department: Princess Polly AU location: Highland Park, QLD team: Operations What you’ll be doing; : Lead the daily Inbound operation, across, scheduling, receiving stock reciept, processing and putaway  Monitor Inbound workflow to ensure stock is processed accurately and within SLA timeframes  Review forecasted Inbound volumes and plan Team resources to meet demand  Partner with the Inventory, and Quality Assurance departmentsReport on Team KPIs, stock trends, processing times and performance insights  Coach, develop and motivate Team members through feedback, onboarding and 1:1s  Run daily Team briefings and maintain clear, engaging communication  Identify and drive innovations   supporting a continuous improvement environment  Partner with Inventory, Logistics, Outbound and HQ Teams to resolve issues and improve efficiency  Champion WHS standards to maintain a safe, clean and compliant warehouse environment  Why join us;: Join one of Australia’s fastest-growing fashion brands Be a part of a supportive, high-performing Distribution Team Opportunity to work within a fast-paced environment, where you will lead, inspire, grow and motivate your Team.  Get involved in process improvement projects and make a real impact Career development opportunities, in a business that fosters internal promotion within Enjoy a fun, collaborative culture where your ideas are valued  Amazing product discounts and Team perks What are you looking for;: Experience in Inbound process flows team leadership or distribution centre environments  Proven leadership capability with experience coaching, motivating and developing Teams of 20+  Experience using Warehouse Management Systems (WMS), Peoplevox, , Google Suite and inventory tools  Strong problem-solving skills with the ability to identify trends and drive process improvements  Excellent communication skills with confidence working across multiple stakeholders  Ability to stay calm under pressure and make quick, informed decisions  Proactive, hands-on approach with a strong focus on accuracy, efficiency and customer outcomes  Strong understanding of WHS standards and safe work practices