Technical Sales Account Manager - 100% REMOTE

Progressive Automations is one of the top manufacturers and distributors of linear actuators and home/office automation. We have over a decade of experience in the industry and are quickly growing. Our goal is to lead the industry in innovation while bringing you premium quality products at an affordable price. Our creative, energetic and innovative team has the experience of working together with different customers, from automation enthusiasts, hobbyists to large scale partners. We are constantly developing our skills and knowledge of the industry while we also make sure to have a bit of fun in life! Please note that this role will be conducted in English. Excellent written and spoken English skills are required. The role will begin remotely; however, once our Mexico City office opens in mid-2025, you will be expected to work from the office under a hybrid model. Please submit your resume in English and complete all application questions in English. About the Role As a Technical Sales Account Manager, your day-to-day work will focus on a portfolio of assigned B2B OEM and project-based clients. You will invest time in deeply understanding your customers—their challenges, business goals, and priorities—and use your expertise to build strong, long-term relationships with key stakeholders, turning them into long-term advocates. You will work closely with our sales enablement team on customer-facing initiatives such as training, certifications, and co-marketing partnerships. You will also collaborate with our product development team to identify customer-driven opportunities in the market, including co-developing products with key accounts by coordinating across R&D, your client, and the application engineering team. Your responsibilities will include managing orders (with support from our Customer Success team), overseeing demand planning and lead times for your accounts, and working closely with the application engineering team to provide technical support. This is a goal-oriented role that offers flexibility in how you approach your work. You will play a key role in improving customer onboarding and implementation experiences based on your expertise and insights gained on the job. Key Responsibilities As a Technical Sales Account Manager at Progressive Automations, you will: Identify new opportunities within existing accounts and build strong relationships with key stakeholders to increase share of business through new projects and cross-selling.Serve as the primary point of contact for your accounts. Ensure customer satisfaction and long-term value, monitor key account metrics, and proactively flag potential issues to quality and logistics teams.In collaboration with the application engineering team, guide customers in product selection, customization, and integration to ensure our solutions meet their specific needs. Oversee validation and implementation of new products within your accounts. Manage project timelines, orders, demand planning, and coordinate with logistics to ensure on-time delivery.Work closely with product development teams to align current and future customer requirements with product capabilities, contributing to the product roadmap.Gather and report on market trends, customer feedback, and competitive activity to support informed strategic decisions. Candidate Profile We value attitude and aptitude. Even if you don’t meet every requirement, we encourage you to apply if you are excited about this role and believe you have the potential to succeed. Requirements Education Degree or diploma in Electrical Engineering, Mechanical Engineering, Mechatronics, or a related field, or relevant experience in technical sales or account management. Experience Minimum 2 years in technical sales, sales engineering, or B2B account managementProven experience selling non-CapEx components to industrial clients and OEMsExperience with linear motion components is an asset but not requiredExisting relationships with OEMs in North America are highly desirable Technical Skills Familiarity with linear actuators, motion control products, motors, or similar technologiesStrong understanding of technical drawings, manufacturing documentation, and part approval processes (e.g., PPAP)CAD software (e.g., SolidWorks) and basic programming (e.g., Arduino) are a plus Systems & Tools Experience with CRM systems and sales enablement platforms (e.g., HubSpot)Ability to work confidently in ERP systems such as NetSuite, using reports to manage your accounts Communication Excellent English (written and spoken)French and/or Spanish is a strong advantage Personal Attributes Proactive: Strong initiative and ability to work independentlyDetail-oriented: Highly organized with strong attention to detailCustomer-focused: Skilled at managing expectations and building long-term relationshipsCollaborative: Comfortable working cross-functionallyAnalytical: Data-driven with strong problem-solving skillsResults-oriented: Driven to exceed targets with a “hunter” mindsetCurious: Interested in market trends, customer needs, and industry developments What We Offer Impactful Role: Play a key role in expanding our North American presenceCompetitive Compensation: Attractive base salary with uncapped performance incentivesGrowth Opportunities: Be part of a fast-growing company where your contributions matterCollaborative Environment: Flat structure and supportive team cultureStrong Support System: Backed by Customer Success and Application Engineering teamsFlexibility: Remote work options and flexible scheduling to support work-life balance We thank all applicants for their interest in Progressive Automations. Only those selected for an interview will be contacted. Locations: Mexico City, Mexico