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lendbuzz

Insurance Program Analyst

Boston, US on-site full time mid 12d ago

About this role

At Lendbuzz, we believe financial opportunity should be more personalized and fair. We develop innovative technologies that provide underserved and overlooked borrowers with better access to credit. From our employees to our dealers, partners, and borrowers, we’ve built a company and a culture around a resolute belief in the promise and power of diversity. We value independent and critical thinking. We believe:   Diversity is a competitive advantage. We celebrate our differences, and are better when we have a variety of experiences, viewpoints, and backgrounds.   Compassion is a strength. We care about our customers and look to build long-term relationships with them.   Simplicity is a key feature. We work hard to make our forms and processes as painless and intuitive as possible.   Honesty and transparency are non negotiable. We incorporate these traits in all of our interactions.   Financial opportunity belongs to everyone. We work every day to improve lives by extending this opportunity.   If you believe these things too then we would love to hear from you!     Background Checks After an offer is accepted, Lendbuzz conducts a pre-employment background check. Any evaluation of the background check will be subject to an individualized assessment, taking into account the applicant’s or employee’s specific record and the responsibilities and requirements of the particular role.     A Note on Recruiting Outreach We’ve been made aware of individuals falsely claiming to represent Lendbuzz using lookalike email addresses (eg @lendbuzzcareers.com). Please note that all legitimate emails from our team come from @lendbuzz.com. We will never ask for sensitive information or conduct interviews via messaging apps.     country: US all locations: [Boston, MA] commitment: Full-Time department: Operations location: Boston, MA team: Insurance & Warranty Key Responsibilities (Monthly Allocation):: 1. GAP & Insurance Tracking  1. Policy Sales Processing: Manage weekly process of preparing and uploading files to vendor siteand sync with internal Accounting department.2. Loss Development Triangles: Analyze loss and premium data to prepare monthly lossdevelopment trends.3. Tracking & Insurance Coverage: Prepare and upload weekly insurance coverage information toinsurance tracking vendor.4. Invoice Reconciliation: Verify monthly vendor invoices against portfolio size; manage paymentapprovals.5. Special Project: Lead operational initiatives for vendor transitions or portfolio migrations.   2. VSI (Vendor Single Interest)1. Program Performance: Develop monthly loss development results and call out data trendsregarding surplus/deficit projections.2. Premium Management: Calculate accurate premium payments across multiple insurancechannels.3. Audit & Reporting: Monthly audit of claim payments to ensure accuracy and reportingconsistency.4. Primary Insurance Trends: Analyze total loss payback trends; flag low-performing cohorts tomanagement.   3. VSC (Vehicle Service Contract) 1. Cancellation Management: Confirm cancellation funds and amounts for processing and reconcilewith operational specialists. 2. Billing & Reconciliations: Perform VIN-level audits for vendor results. 3. Issue Resolution: Resolve rejected sales/VIN coverage issues with Sales and vendor teams. 4. Vendor Onboarding: Manage operational data setup for any new VSC product launches.    Additional Areas  4. Dealer & Portfolio Strategy1. Dealer Performance Audits: Conduct deep-dives into "Dealer Bands" to identify high-loss retailersand recommend pricing or product adjustments.2. Profitability Modeling: Move beyond basic loss development triangles to model the long-term ROIof each insurance product line.3. Market Benchmarking: Periodically review competitor program structures to ensure our VSC/GAPofferings remain competitive. 5. Compliance, Documentation & Systems1. Standard Operating Procedures (SOPs): Create and maintain a comprehensive "InsuranceOperations Manual" for all tasks (IQQ, Sigma, Allied FTP, etc).2. Reporting Automation: Partner with the Data/IT team to automate manual spreadsheet tasks intoSalesforce or Sigma dashboards. Key Requirements:: Financial Literacy: Deep understanding of insurance accounting (accruals, loss ratios, andpremium disbursements).  Analytical Rigor: Ability to turn raw data triangles into executive-level narratives and businessrecommendations. Advanced Data Proficiency: High-level Excel and Salesforce.
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