Head of Human Resources and Operations

About Lineate Lineate is a US-based international software development company with over two decades of experience. From Intelligent Document Processing(IDP) and Agentic RAG systems to scalable cloud architectures, we turn complex ideas into real, measurable results. We deliver AI-driven custom solutions for FinTech, HealthTech, AdTech, and beyond, empowering businesses to grow smarter, faster, and more efficiently. Our expertise falls into three main categories: Building Custom AI Solutions: Deploying high-impact, AI-enabled technology utilizing IDP, Agentic RAG. Cloud and Data Infrastructure: Optimizing business operations with our data management and cloud computing solutions. Team Augmentation: Providing specialized experts in FinTech, AdTech, and HealthTech to integrate seamlessly and accelerate project timelines. Our goal is not just to build technology, but to build the future operating model for our clients. ✅ What you will do: Leadership & Team Management: Oversee, coach, and mentor HR, recruitment, and administrative teams in Georgia, Armenia and US, driving continuous improvement and devolving responsibilities to empower line managers Global Collaboration: Work closely with the US office and establish strong cross-functional partnerships to support business needs and drive organizational effectiveness Culture & Transformation: Lead the practical implementation of company culture, support change management, and maintain high ethical standards and confidentiality Talent & Innovation Strategy: Drive workforce planning and organizational design. A major focus will be building a dedicated AI/data practice team and establishing an explicit AI/ML team within the production department Partnerships & Learning: Coordinate employee development to successfully achieve data partner certification requirements Full-Cycle HR & Operations: Manage the full employee lifecycle, handle Compensation & Benefits, and oversee the HR budget. You will conduct regular 1-on-1s to proactively address burnout, resolve conflicts, and ensure a seamless experience from onboarding to offboarding Compliance & Risk: Ensure compliance with employment laws across all locations, mitigate HR-related risks, and maintain accurate reporting and audits ✅ What we are looking for: At least 7 years of professional HR experience, with at least 3 years in team management. Experience working in international companies and managing cross-cultural teams Strong working knowledge of multiple HR disciplines, including compensation practices, performance management, diversity, employee/union relations, and employment laws Exceptional leadership, communication, and cross-functional stakeholder management skills. High proficiency in both English and Georgian languages Education & Background: A Master’s degree in HR, People Management, or a related field. A background in Psychology, or practical experience in psychological practice and coaching is highly desirable. SHRM-CP/SHRM-SCP credentials are also strongly preferred Location: Based in Tbilisi, Georgia (Full-time, regular employment; must be open to occasional travel) We offer Freedom to Develop - equal opportunity to learn and grow professionally Clear career and professional path, strong performance management system 100% additional medical insurance coverage for you and + 1 member of your family starting from the first working day Equipment Lunch catering All the advantages of working in an international IT company Flexible vacation time Hybrid work format Fun and inclusive in-person and digital events Lineate is proud to be an Equal Opportunity Employer - We do not hire on the basis of race, colour, religion, creed, gender, national origin, citizenship, age, disability, veteran status, marital status, pregnancy, parental status, sex, gender expression or identity, sexual orientation, or any other basis protected by Georgian legislation. All employment is decided based on qualifications, merit, and business need. Learn more about Lineate at our website: www.lineate.com   Offices: (Georgian office);