Payments Monitoring Specialist

Our client, Growe, is a leading business advisory and services group in iGaming and Entertainment. Сreators of strategies that work and solutions that scale. Combining strategic vision with hands-on expertise, Growe helps businesses navigate the fast-evolving industry, seize new opportunities, enter new markets, and achieve sustainable growth. Perfect for those who aim to: Monitor real-time payment traffic in shift mode (including night shift), handling emergency alerts; Reroute traffic fast and accurately according to instructions and the current state of payment providers; Control the quality of cashier setup across regions; Escalate drops and anomalies on processing traffic to payment providers and respective internal teams to solve the issue; Document changes on the payment provider's side and internal distribution (cashier, including buttons order, providers distribution, on\off, payment flows, etc.);  Deep into the current payment flows, methods, existing monitoring, providers' prioritization, etc.; Announce critical changes in payment flow, closed shift report. Experience you’ll need to bring: Experience at the same position or in Fintech\PSP (or candidates without experience but with a desire to learn quickly); English at an Intermediate level; Advanced Excel and other MS Office software user; Understanding of online payments technical integrations, funnels, flows; Experience in written and oral communication with foreign customers or partners; Understanding of payment and transactional systems and services; Experience in working with Grafana and Tableau is a plus. It's a perfect match if you have those personal features: Attention to details; High level of communication skills; Multitasking, quick task execution; Good team player. Our clients offer competitive benefits to support your professional and personal growth, including: Health & Wellness Focus; Global Medical Coverage; Growth Opportunities; Benefits Programs (compensation for the gym/stomatology/psychological service & etc.); Performance-Driven Rewards; Dynamic Work Environment. Apply, and let your growth journey begin. Offices: (Anywhere);