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Account Manager, Enterprise
Herndon, US on-site full time manager 5d ago
About this role
Who we are
DigiCert is a global leader in intelligent trust. We protect the digital world by ensuring the security, privacy, and authenticity of every interaction. Our AI-powered DigiCert ONE platform unifies PKI, DNS, and certificate lifecycle management, to secure infrastructure, software, devices, messages, AI content and agents. Learn why more than 100,000 organizations, including 90% of the Fortune 500, choose DigiCert to stop today’s threats and prepare for a quantum-safe future at http://www.digicert.com/
Job Summary
The Account Manager, Enterprise is responsible for managing and growing a defined set of accounts within the assigned region. This role focuses on driving net new revenue while supporting renewals, increasing product adoption, and ensuring long-term customer success.
You will build strong relationships with strategic customers, identify new business opportunities, and collaborate closely with in-region Account Managers and cross-functional teams. The primary objective is to drive net-new ACV while supporting retention and expansion across the enterprise customer base.
What you will do
Manage and grow a portfolio of enterprise accounts within the assigned territory
Create a Territory Pan to identify and close net new revenue opportunities in existing and prospect customers
Support renewals and expansion within existing accounts
Build and maintain strong relationships with key customer stakeholders
Conduct discovery to build a pipeline of new logo opportunities and existing customer upsells
Partner closely with in-region Account Executives on account strategy and execution. Work cross functionally with Account Executives to ensure customer satisfaction within the Region
Navigate complex sales cycles and influence decision-making across stakeholders
Utilize internal systems (SFDC, Clari, Apttus) for forecasting, quoting, and pipeline management
Act as a liaison between customers and internal teams (e.g., business desk, order management) to ensure smooth deal execution
Maintain accurate forecasting and pipeline visibility
Travel as needed for customer meetings, events, and regional engagement
Core Competencies
Strong relationship-building and customer engagement skills
Active listening and effective communication
Curiosity and strong discovery skills to uncover customer needs
Ability to influence and persuade stakeholders
Resilience and composure in a fast-paced, dynamic environment
Organizational awareness and ability to navigate internal dynamics
What you will have
Proven track record of meeting or exceeding sales targets
Strong written and verbal communication skills
Experience managing complex sales cycles and multiple stakeholders in a Saas environment.
Strong negotiation and objection-handling abilities
Proactive, resourceful, and solution-oriented mindset
Ability to collaborate effectively across teams
Benefits
DigiCert offers a competitive benefits package for all of our full-time employees.
DigiCert is an Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, DigiCert prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran’s status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified person with disabilities, and protected veterans are strongly encouraged to apply.
#LI-CH1 Offices: (Herndon, VA);