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Learning & Development Manager
Arlington, US on-site full time mid 6d ago
Skills
About this role
country: US
all locations: [Arlington, Virginia]
commitment: Corporate (Full-Time)
department: Headquarters
location: Arlington, Virginia
team: People & Talent
Key Focus Areas:
Leadership Development
Design and scale leadership development programs tailored to corporate and field employees, including core leadership competencies, situational management, and career progression frameworks
Create blended learning journeys (live, virtual, self-paced) that reach leaders in the field and in corporate who can’t always step away from their day to day roles
Build tools and resources leaders can use in the flow of work - job aids, manager toolkits, coaching guides, etc.
Instructional Design & Content Development
Design and develop engaging learning content using Articulate 360 (Storyline and/or Rise) and other modalities
Apply instructional design best practices to create outcome-driven programs that accommodate diverse learning styles and schedules, including full-time, part-time and field-based employees
Own the end-to-end professional development calendar, designing and facilitating 30+ annual workshops while building delivery capacity through the Learning & Development Specialist and train-the-trainer programming
Expand professional development offerings with clear learning pathways tied to career stages, roles, and growth goals
Learning Systems & Operations
Own the Learning Management System (LMS) strategy and overall effectiveness (currently Attensi)
Delegate day-to-day LMS administration to the Learning & Development Specialist while maintaining accountability for content quality and system performance
Establish KPIs, track program performance, and deliver regular analytics and recommendations to stakeholders
Stakeholder Partnership & Vendor Management
Close cross-functional collaboration with the entire People team function (People Operations, DEIB, Talent Acquisition and Talent Development)
Serve as a strategic partner to corporate and field leadership on all learning and development initiatives
Build strong relationships with department heads to surface development needs and co-create solutions
Identify and manage external vendors and learning partners to supplement internal offerings
Stay current on L&D trends and best practices; bringing innovation and fresh thinking to the function
Team Leadership
Lead, coach, and develop the Learning & Development Specialist
Create a collaborative, high-trust team environment with clear goals and meaningful development opportunities
What You Bring:
Required
3+ years of people management experience, with demonstrated track record of growing and developing team members
Demonstrated experience designing and delivering leadership development programs, ideally for field-based or frontline leader populations
Hands-on instructional design expertise using Articulate 360 (Storyline and/or Rise)
Experience administering or managing an LMS; platform-agnostic - familiarity with any modern LMS is valued
Strong ability to design for multiple audiences
Experience building strategic learning roadmaps and annual planning calendars
Strong data orientation - ability to establish KPIs, analyze program effectiveness, and make evidence-based recommendations
Excellent communication and facilitation skills; confident presenting to senior leaders
Strong project management skills with the ability to manage multiple initiatives simultaneously
Nice to Have
Experience supporting both HQ/corporate and field populations within the same organization
Background in fitness, retail, hospitality, other multi-location or multi-unit environments
Familiarity with Attensi or similar engagement-based LMS platforms
Compensation & Benefits:
Competitive starting salary, based on experience
Bonus eligibility based on performance
Monthly cell phone stipend
401k with employer match
Health, dental, & vision insurance
Flexible PTO
Free drop in classes at [solidcore]
And MORE