Events & Operations Associate

country: all locations: [Cambridge, MA] commitment: Full-Time department: location: Cambridge, MA team: Programs Key Responsibilities: Event Management & Execution Manage inbound event inquiries and lead planning from intake through execution Develop proposals, timelines, run-of-shows, and cope planning documents Coordinate logistics including room setup, AV coordination, catering, signage, staffing, security, and vendor management Provide basic AV support, including microphones, presentations, and event visuals; partner with AV vendors on maintenance and troubleshooting Conduct tours for prospective and confirmed event groups Serve as the on-site point person during events to ensure smooth execution and a high-quality guest experience Manage event calendars, scheduling, budgets, invoices, and operational details across multiple concurrent events  Lead post-event follow-up, reporting, and continuous process improvement Internal Programs & Community Support Partner with cross-functional teams to execute startup and community programming Support workshops, speaker events, CEO gatherings, investor events, and ecosystem convenings, including flagship programs such as Blueprint, Whiteboard, and Tough Tech Week Provide front desk and on-the-ground support during high-traffic events and as needed Strengthen systems and processes that improve coordination and operational excellence  Contribute to a welcoming, professional, and mission-driven experience for residents and guests Operations & Coordination Build and maintain organized project management systems, tools, and documentation Coordinate across stakeholders while proactively identifying risks, gaps, and timeline dependencies Communicate clearly and professionally with founders, partners, vendors, sponsors, and guests Drive consistency and strong execution standards across all events and programs Qualifications: 2–5 years of experience in event management, operations, hospitality, project management, or related fields Exceptional organizational and time management skills, with the ability to manage multiple priorities without losing attention to detail Strong written and verbal communication skills Comfortable operating in a highly collaborative, fast-paced environment Strong sense of ownership and consistent follow-through Experience with event operations, venue coordination, or hospitality is strongly preferred Experience with project management or CRM tools (e.g.,Monday.com, HubSpot) is a plus; familiarity with AI tools is a bonus