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intersystems

Application Specialist - Revenue Cycle Management and Billing

on-site full time 23d ago

About this role

Job Summary We are currently hiring Applications Implementation Specialist with a specialty in Billing, Revenue Cycle Management and Claims to be based out of our Bangkok office. Playing a lead role in the implementation of the Trakcare solution , the Application Specialist will contribute to the successful and timely deployment of the TrakCare product by providing application knowledge and product delivery services in the functional areas of product implementation, requirements scoping, field design documentation and change request testing. The Application Specialist will become an “expert” in Billing/Healthcare Revenue Cycle Management & Claims resource for customers and will be expected to understand the customer process, assess solution best fit, and advise the customer how to best implement the standard solution as early as possible. Responsibilities Liaise with customers in order to understand the work processes and requirements that are required to be addressed by the TrakCare application Implement the TrakCare application in a manner that will suit the business requirements of the customer and follow the methodologies and processes of InterSystems Conduct individual and group training, product demonstrations and workshops as required Implement and control change management requests from client Deliver successful application implementation phases Be a Subject Matter Expert (SME) for TrakCare implementations If required, work with customers to identify potential changes within the parameters of the product Other duties may be directed by the Company from time to time   Experience and Qualifications General aptitude for solving problems and using technology to improve processes We are particularly interested in individuals with a background in Administrative and Billing RCM or who have had General Medical training. Understanding and experience in implementation of product solutions. Experience with implementing HIS solutions is particularly beneficial An understanding of computer systems, software development and deployment methodology and computer networking An ability to handle multiple tasks simultaneously and within tight time constraints Proven ability to think laterally and come up with innovative solutions for software product implementations The ability to make independent recommendations for successful software product implementations Proven ability to work through problems with different customer groups achieving positive outcomes Strong communication and presentation skills (written and verbal) Thai and English language required.   Education and Training Relevant University Degree    About InterSystems InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24×7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit https://cts.businesswire.com/ct/CT?id=smartlink&url=https://www.intersystems.com/&esheet=53379223&newsitemid=20230410005415&lan=en-US&anchor=InterSystems.com&index=4&md5=3edf749fa33f5a2ac0c355c410576e90. Offices: (Bangkok);
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