Program Manager / Pharma Relations

About PURE Pure Infusion Suites is a fast-growing healthcare start-up, recognized as the fastest-growing company in Utah as of October 2024. Our success comes from our remarkable team, shared values, and a supportive culture that shows in every interaction, whether with patients in our clinics or with insurance companies and vendors at our corporate headquarters. If you are detail-oriented, self-directed, and passionate about ensuring claims are processed quickly and accurately, this could be the perfect role for you.   OUR CORE VALUES We live by four core values that define our culture and guide our hiring: ·         People-obsessed ·         Passionate ·         Builder ·         Grateful Objective  Reporting to the EVP, Growth and Trade, the Program Manager, Pharma Relations, is responsible for serving as the primary business relationship manager of and liaison with assigned pharmaceutical manufacturer accounts. In this capacity, the Program Manager will oversee and be responsible for contract performance, adherence and compliance, managing and reporting on KPI’s related to the specific accounts, prepare for and conduct regular client business reviews, serve as the internal point person and subject matter expert for assigned accounts, and effectively represent the clients’ interests between internal departments.  Essential Duties  Responsible for establishing, cultivating, and maintaining all aspects of the Company’s interactions and overall business dealings and contract obligations with specified Pharmaceutical Manufacturer clients  Data oversight; ensuring accuracy, timeliness and contract compliance  Serves as the primary point of contact for assigned Trade clients on behalf of Company to support and monitor contract adherence, perform quarterly business reviews, ensure performance improvement to program standards  Facilitates the required communications, directions, oversight and interaction with Company departmental functions necessary to ensure full adherence to all contractual obligations with Company’s Pharmaceutical Manufacturer clients and the overall satisfaction of same with the Company  Implementation of all elements of new contracts  Responsible for understanding, monitoring and ensuring Company’s success with all contract requirements with assigned Pharmaceutical Manufacturer clients  Responsible for management of Company’s database of Trade and Pharma client contracts to ensure it remains updated  Responsible for facilitating contract renewals with assigned Pharmaceutical Manufacturer clients  Develops custom sales presentations and produces proposals  Supports Company’s presentations, meetings, etc with Pharmaceutical Manufacturers as assigned  Represents Company at industry trade events with Pharmaceutical Manufacturers as assigned  Monitors and ensures client satisfaction and retention  Works in partnership with the Clinical and Operations and Field Sales teams to understand client needs and market conditions  Provides individual account input to contribute to the forecasting process  Partners with all company departments to ensure Pharmaceutical satisfaction with performance  Performs related duties as assigned    Position Requirements  Required  Bachelor’s degree from an accredited university  Experience successfully working in a cross-functional organizational environment  A minimum of 4 years related and progressively responsible experience in contracting, consultative selling for high-end products in life sciences/similar industry and trade relations  Willing to travel up to 30% for business purposes  Intermediate/advanced skills in Microsoft office products (including Word, Excel, PowerPoint etc)  New product/program implementation experience  Preferred  MBA/MS in Business or related field with 7+ years of experience in a related field  Experience working with Pharmaceutical Manufacturers/Wholesalers in a trade and vendor role in the Specialty Pharmacy, Home Infusion and/or Ambulatory Infusion markets  Experience in contract management with Pharmaceutical Manufacturer clients  Data, quality and analytics expertise Locations: Sandy, UT; Phoenix, AZ