Packaging Supervisor

COMPANY OVERVIEW Cresco Labs is one of the largest public, vertically integrated, multistate operators in the cannabis industry. Our portfolio of in-house cultivated and manufactured brands features some of the highest quality, most awarded and most popular cannabis products in America. With dozens of locations nationwide, our owned and operated Sunnyside® dispensaries provide a welcoming, positive, judgement-free place to shop for anyone at any point on their cannabis journey.    Founded in 2013, Cresco Labs’ mission is to normalize and professionalize cannabis through our passionate employees. As stewards of the cannabis industry, our teams are constantly focused on supporting the needs of our fellow colleagues, consumers, customers, and communities alike. With a focus on Social Equity and Educational Development, our SEEDTM initiative ensures that our company reflects the communities in which we serve, ensuring equal opportunity for all to have the knowledge and resources to work in and own businesses in cannabis.    At Cresco Labs, we aim to revolutionize and lead the nation’s cannabis industry with a focus on quality and consistency of product, and to bring legitimacy to the industry with the highest level of integrity and professionalism.    If you’re interested in joining our mission, click the below links to join our team today! MISSION STATEMENT At Cresco, we aim to lead the nation’s cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis. As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move in to. JOB SUMMARY The Packaging Supervisor is responsible for overseeing daily packaging operations, including production output, team management, compliance execution, and cross-functional coordination. This role oversees Packaging Leads and Agents across multiple packaging lines, ensuring Production Work Orders (PWOs) are executed efficiently, inventory and compliance systems are accurate, and teams are meeting quality and productivity expectations for a team of 20+ employees.  CORE JOB DUTIES  Team Leadership & People Management  Directly supervise Packaging Leads and Agents (team size 20+)  Set daily staffing plans and allocate labor across packaging lines based on production needs  Coach and develop Packaging Leads to ensure strong floor-level leadership and accountability  Monitor team performance and hold Leads accountable for execution, productivity, and compliance  Conduct regular 1:1s, performance conversations, and development planning for direct reports  Manage timecards, PTO, attendance, and disciplinary actions  Lead annual performance reviews and support ongoing employee development  Production Oversight & Execution  Own daily production performance and ensure completion of PWOs against schedule  Monitor throughput, efficiency, and labor utilization across packaging operations  Adjust staffing and priorities in real time to meet production goals  Ensure accurate execution of batch records and production documentation  Identify and resolve bottlenecks impacting output and efficiency  Compliance, Inventory & Systems Management  Oversee all transactions within the state compliance tracking system (e.g., METRC) to ensure accuracy and regulatory compliance  Ensure proper execution of product conversions in Canix and alignment with physical inventory  Maintain batch integrity across all packaging activities and system transactions  Review and validate system activity to prevent discrepancies and compliance risks  Investigate and resolve inventory discrepancies in coordination with Packaging Manager and cross-functional teams  Ensure audit readiness through accurate documentation and compliant system execution  Cross-Functional Coordination  Partner with Processing, Materials Management, and Order Fulfillment to align production flow and priorities  Ensure timely availability of bulk product and packaging materials to support production  Communicate production status, risks, and inventory issues to leadership and Sales as needed  Align packaging output with delivery schedules and business priorities  Equipment & Operational Management  Oversee operation of automated packaging equipment and packaging lines  Ensure proper line setup, changeovers, and run documentation are completed accurately  Coordinate with Maintenance to resolve equipment issues and minimize downtime  Monitor equipment performance and escalate recurring issues  Quality, Safety & Workplace Standards  Ensure all packaging activities meet quality standards, GMP requirements, and company SOPs  Enforce 6S standards and maintain clean, organized workspaces  Conduct routine floor walks (Gemba) to monitor performance, compliance, and safety  Promote a culture of accountability, continuous improvement, and operational discipline  REQUIRED EXPERIENCE, EDUCATION AND SKILLS   2+ years of experience in a supervisory or management role within manufacturing, CPG, or production environments  Proven experience managing teams and driving operational performance  Strong leadership, decision-making, and problem-solving skills  Ability to manage multiple priorities in a fast-paced, regulated environment  High attention to detail with strong understanding of compliance and quality standards  Effective communication and cross-functional coordination skills  Proficiency in Windows-based systems; experience with METRC, Canix, or similar systems preferred Ability to lift to 50 up lbs (100 pounds with assistance).      Ability to stand, sit, kneel, and perform repetitive tasks for extended periods  Ability to work around plant material, including exposure to pollen and dust  BENEFITS Cresco Labs is proud to offer eligible employees a robust offering of benefits including, major medical, dental and vision insurance, a 401(K)-match program, FSA/HSA programs, LTD/STD options, life insurance and AD&D.  We also offer eligible employees paid holidays and paid time off.  Other rewards may include annual discretionary bonuses, stock options as well as participation in our employee discount program. Benefits eligibility for permanent positions may vary by full-time or part-time roles, location, or position. In accordance with any local and state compensation laws, the compensation listed is the current estimated range for the position. Final offer details and future compensation may be determined by multiple factors including but not limited to, geographic location, market compensation data, skills, experience, and other relevant factors. For questions about this please discuss with your recruiter during the interview process.  Pay Range$55,000—$70,000 USD ADDITIONAL REQUIREMENTS Must be 21 years of age or older to apply Must comply with all legal or company regulations for working in the industry  The company does not offer employment-based visa sponsorship for this role or any other position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without the need for current or future sponsorship at any time. Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. California Consumer Privacy Act (“CCPA”) Notice to Applicants: Please read the https://www.sunnyside.shop/california-employee-privacy-noticehttps://www.crescolabs.com/california-employee-privacy-notice/ (“CA Privacy Notice”) regarding Sunnyside* and its affiliate Cresco Labs’ policies pertaining to the collection, use, and disclosure of personal information. This CA Privacy Notice supplements the information contained in the https://www.sunnyside.shop/privacy-policy and applies to California resident employees and job applicants. Applicants with disabilities may access this notice in an alternative format by contacting mailto:CCPAnotice@crescolabs.com  Reporting a Scam: Cresco Labs is aware of fictitious employment offers being circulated from various sources. Many of these schemes consist of an alleged offer of employment with Cresco Labs with the intention of gaining personal information, including payment and/or banking information. Be aware that fraudulent job offers and correspondence may appear legitimate: they may feature a Cresco Labs logo, they may appear to originate from an official-looking email address or web site, or they may be sent by individuals purporting to represent Cresco Labs or an entity which includes the word Cresco Labs in its name.  Please note that Cresco Labs does not ask for payment or personal banking information as a condition of employment. Any personal information is requested for payroll or state badging purposes only. Applications can be securely submitted through our career’s pages. We are working diligently to block this from happening. Beware if an offer of employment looks too good to be true. Never divulge personal and banking information or send money if you are unsure of the authenticity of an email or other communication in the name of Cresco Labs. If you are in doubt, please contact us at mailto:Report-a-spam@crescolabs.com with questions. Offices: 1 West Street Fall River, MA 02720 (Cresco Operations - Fall River, MA);