Graphic Designer (Digital)

About Lovepop Lovepop is on a mission to create one billion magical moments.  We combine art x engineering to create the most magical paper art cards & gifts.  Featured on Shark Tank in 2015, Lovepop has become one of the top 10 Shark Tank investments with over $300m in lifetime sales ($30m+ annually).  Lovepop consistently ranks in the top Google results for cards online, enjoys 29% national brand awareness in the category, and has helped its customers create over 65 million magical moments (30 million+ units sold).  We live by our four values: engineering, hunger, magic, and connection.  The opportunity ahead of us is large, exciting, and meaningful.  We seek A+ talent to help us become the #1 online card destination in the US. About the role   As a Graphic Designer (Digital), you will help maintain strong visual consistency across our digital marketing channels, with a primary focus on Email Marketing and Paid Acquisition campaigns across platforms such as Facebook, Instagram, and TikTok. Reporting directly to the Creative Manager, you will collaborate closely with the Marketing team to develop high-performing creative assets that drive measurable business results, including CTR, ROAS, and conversion rates. Lovepop Values Engineering: Curiosity to discover how the world works Hunger: Desire to take on more than is expected Magic: Delivering unexpected experiences Connection: Building relationships with each other Lovepop Operating Philosophies A+ talent loves working with A+ talent.  A+ talent delivers 10x outcomes. Growth mindset.  We believe people develop over time, that capability increases through belief and hard work.  Most increases in productivity come from leveling up and applying more leverage and focus over time rather than by applying more resources or hours. The team I’m on is more important than the team I lead. From Patrick Lencioni’s “The Advantage”: leaders need to put their working team’s objectives ahead of the objectives of the team they themselves lead for an organization to be effective. Executive leadership team commitments: We value our time together, Create a safe space, Get everything on the table, Make clean agreements, Set the standard. country: VN all locations: [Da Nang City, Vietnam] commitment: Full-time department: location: Da Nang City, Vietnam team: Design Accountabilities: 1. Email Marketing Assets (40-45% of time) Design weekly email campaigns: newsletters, promotional emails, automation flows(welcome series, abandoned cart, post-purchase) Ensure email assets are fully responsive across all devices (desktop, mobile, tablet) Adhere to Lovepop brand guidelines while optimizing for KPIs: Open Rate (OR), Click-through Rate (CTR), Conversion Rate (CVR) Collaborate with the Email Marketing Specialist on A/B testing of thumbnails, subjectvisuals, and CTA designs 2. Acquisition Marketing Creatives (35-40% of time) Design ad creatives for Facebook, Instagram, and TikTok (static + carousel + simplemotion) Produce multiple variations per campaign for A/B testing (5-10 versions/campaign) Track performance data and iterate based on insights from the Performance Marketingteam Maintain regular creative refresh cycles to combat creative fatigue 3. PDP & Storytelling Pages Support (10-15% of time) Support design of Product Detail Page visuals and landing pages as needed Create storytelling assets in partnership with Marketing and Content teams 4. Packaging & Catalog Support (5-10% of time) Backup for the Graphic Designer (SAS/Print) on packaging or catalog production whenneeded Ensure brand consistency between digital and print assets Qualifications: 1-3 years of graphic design experience in e-commerce, agency, or brand environments(B2C preferred) Strong proficiency in Adobe Suite: Photoshop, Illustrator, InDesign Strong proficiency in Figma for collaborative design and prototyping Portfolio demonstrating clear capability in email design and performance marketingcreatives Basic understanding of performance metrics (CTR, CVR, ROAS) and how designimpacts them Strong English reading and writing skills to collaborate with our Boston team Strong Plus Hands-on experience with AI & automation tools in workflow: Magnific, AdobeFirefly, N8N, or equivalent — as we are actively building an AI-driven workflow Experience working with international brands or the US market Basic motion design capability (After Effects, Canva motion, or CapCut) Aesthetic sensibility for paper art, craft, or lifestyle/gifting brands Mentoring potential (with growth path to Senior Designer in Phase 2)