Retail Associate

Who We Are:   We’re Sandbox VR, the most advanced virtual reality experience in the world. Our mission is to bring people closer together through world-class immersive adventures—whether that’s surviving a zombie apocalypse or battling on the high seas. Since 2017, we’ve led the industry in location-based VR. Join us and help build the future of entertainment! Interested in working at Sandbox VR?   Sneak peek of our store experience HERE.     Note: Evening and weekend availability may be required depending on the business’ needs. country: US all locations: [Cerritos, CA] commitment: Part Time department: Stores location: Cerritos, CA team: Retail Operations What You Will Be Doing:: Create Unforgettable Guest Moments Greet guests with energy and invite them into an exciting, welcoming environment Guide guests through the VR journey: arrival, gearing up, gameplay, and wrap-up Proactively share offers (F&B, repeat visits, gift cards) to boost engagement   Be a Tech & Experience Expert Master our proprietary tech and keep gear calibrated Troubleshoot issues smoothly and provide real-time, light-hearted updates to guests Communicate with management and tech support when issues arise, clearly and quickly   Keep Things Running Smoothly Maintain a spotless, high-energy store that meets Sandbox VR standards Sanitize gear thoroughly and display materials/gift cards to brand expectations Prepare iPads, body trackers, and gear before and after every session Who We Are Looking For:: Egoless & Coachable: You take feedback well and pitch in wherever needed Adaptable & Proactive: You’re resourceful, self-driven, and good with change Team-Focused: You stay positive and celebrate group wins Reliable: On time, in uniform, and ready to shine Physically Able: On your feet, some lifting (up to 40 lb.), occasional stairs Weekend Availability: Required Experience: 1+ year in retail/hospitality Benefits: Paid sick time + 401(k) match Commuter benefits (transit + parking) Referral bonuses + employee discounts Free VR sessions + guest review bonus