Technical Program Manager

What We’re Looking For: Sift’s Technical Program Management team is looking for someone to join our mission to Help Everyone Trust the Internet. We are looking for a highly motivated Technical Program Manager (TPM) with a deep desire to take ownership and make an impact. The TPM will be responsible for overseeing and managing complex software projects, coordinating cross-functional teams, and ensuring successful delivery of market leading technology. - Possesses a deep knowledge of Program and Project management best practices and how to apply them in an effective and pragmatic way across large, complex engagements and organizations. - Excellent written and verbal communication skills with team members and audiences of all levels of management and technical stakeholders. - Excellent people management skills; including the ability to influence, negotiate and achieve results through others who are not direct reports. - Negotiation and conflict resolution capabilities, with both external and internal stakeholders. - Team player who effectively integrates, motivates and builds relationships with cross-functional team members (local or remote), sponsors, key stakeholders, executives and other individuals or organizations involved with or affected by the project. What you’ll do: - Define and implement broad-based processes and mechanisms that remove ambiguity, align disparate, large organizations, and accelerate our rate of delivery against critical goals. - Lead cross-organizationally to align program/project goals with business goals, planning, and roadmapping to ensure the achievement of those goals. - Serve as SME for internal customers and partner teams to provide valuable, strategic input on best practices and offerings related to Engineering initiatives. - Plan the preparation and dissemination of program communications, being able to prepare and present reports to and lead conversations with the Executive teams. - Actively seek ways to improve process efficiencies and effectiveness. Qualifications: - Degree in Computer Science, Engineering, or similar, or equivalent hands-on experience. - Proven ability to learn a B2B SaaS product. - 2+ years of direct experience as a Technical Program Manager working with Engineering teams. - Strong understanding of software development life cycle (SDLC) and agile methodologies. - Excellent written and verbal communication skills, with the ability to convey complex technical concepts to diverse audiences. - Experience managing complex projects effectively within and across teams (sets clear goals, swim-lanes, identifies roadblocks, designs solutions, and tracks progress against deadlines). - Ability to build strong working relationships and collaborate effectively with various stakeholders. - Experience operating effectively between technical and non-technical entities, influencing, and driving a program in fast-paced matrix organization. - Bonus: Experience working with teams or managing products that leverage machine learning or artificial intelligence. Let’s build it together: At Sift, we are intentionally building a diverse, equitable, and inclusive workplace. We believe that diversity drives innovation, equity is a fundamental right, and inclusion is a basic human need. We envision a place where all Sifties feel secure sharing their authentic selves and diverse experiences with their teams, their customers, and their community – ultimately using this empowerment and authenticity to build trust and create a safer Internet. This document provides transparency around how Sift handles the personal data of job applicants: https://sift.com/recruitment-privacy A little about us: Sift is the AI-powered fraud platform securing digital trust for leading global businesses. Our deep investments in machine learning and user identity, a data network scoring 1 trillion events per year, and a commitment to long-term customer success empower more than 700 customers to grow fearlessly. Global brands rely on Sift to unlock growth and deliver seamless consumer experiences. Visit us at sift.com http://sift.com and follow us on LinkedIn https://www.globenewswire.com/Tracker?data=XHeK0v8NcNrEkwcDe8QxwpZeCkdQqNyKlni83U-CUmrprdKXWpVlYOAbVzwe2OmlwIUN-q4HXk4hf_dazpHx2NMM1CW_SYj740q9mxXNQI4=.