Revenue Operations Coordinator - Latam

Role; Revenue Operations Coordinator - Latam  Reports to; Treasury Manager Location; Bogota, CO and Mexico City, MX   Position Summary This is an opportunity to join a fast-growing, global business and play a critical role in owning and strengthening the billing and collections function across LATAM. As Regional Billing & Collections Coordinator, you will be responsible for the end-to-end Order-to-Cash (O2C) cycle, including billing, collections, cash application, and rebates management across multiple entities and markets. You will lead and coordinate a regional team of billing specialists, ensuring accurate and timely invoicing, effective collections, and strong control over receivables. This role operates in a complex, multi-entity and cross-border environment, requiring close coordination with Sales, Operations, Accounting, and Treasury to ensure revenue integrity, timely cash conversion, and clear visibility over receivables. You will play a key role in driving cash flow performance, reducing overdue balances, and improving billing accuracy across the region. This role offers the opportunity to take ownership of a commercially critical function, build structure and discipline, and scale a high-performing LATAM billing and collections operation. Key Responsibilities Billing & Revenue Ownership Own billing operations across LATAM entities, ensuring accuracy, consistency, and control across all markets Ensure invoices are issued accurately and timely, aligned with contractual terms, pricing, and campaign delivery Validate billing inputs, supporting documentation, and revenue data prior to invoice issuance Manage complex billing scenarios, including multi-entity, multi-currency, and cross-border transactions Lead and coordinate the regional billing team, ensuring performance, consistency, and adherence to timelines Collections & Cash Conversion Own and lead collections across LATAM, ensuring timely recovery of outstanding balances Monitor AR aging and proactively manage overdue balances and collection strategies Resolve payment discrepancies, disputes, and short payments in coordination with internal stakeholders Maintain strong relationships with clients to support effective and professional collections Drive improvements in DSO- Days Sales Outstanding and overall cash conversion performance Cash Application & Reconciliation Oversee accurate and timely application of incoming payments across all entities Ensure reconciliation between bank activity and AR ledgers Investigate and resolve discrepancies between payments received and outstanding invoices Rebates, Credits & Adjustments Manage and track rebates, credits, and billing adjustments in coordination with commercial and finance teams Ensure all adjustments are properly approved, documented, and recorded Commercial & Cross-Functional Alignment Partner closely with Sales, Operations, and Finance teams to ensure accurate billing setup and execution Support onboarding of new clients and campaigns, ensuring billing structures are correctly implemented Act as a key point of contact for billing and collections-related queries Coordination with Treasury Provide clear visibility into receivables, expected collections, and cash inflows Align with Treasury on collection forecasts and timing of cash inflows Support cash flow planning through accurate and timely reporting of AR status Reporting & Visibility Prepare and deliver weekly and monthly AR aging reports and collection performance metrics Provide clear visibility on overdue balances, risks, and collection status Support month-end close by ensuring AR balances are accurate and fully reconciled Controls & Process Improvement Ensure compliance with internal controls, company policies, and local regulatory requirements Identify and implement improvements to enhance efficiency, accuracy, and scalability of billing and AR processes Support standardization of Order to Cash processes across LATAM Qualifications Education & Experience Bachelor’s degree in Accounting, Finance, or a related field 4–6+ years of experience in billing, Accounts Receivable, or collections Experience managing teams or coordinating regional processes preferred Experience working in multi-entity, multi-currency, and international environments (LATAM strongly preferred) Experience in fast-paced, high-growth environments is a plus Skills & Competencies Strong understanding of billing, collections, and end-to-end Order-to-Cash processes Experience managing AR aging, collections strategies, and client relationships Strong leadership and team coordination skills Strong attention to detail with a control-oriented mindset Proficiency in Excel and ERP systems Strong communication, negotiation, and stakeholder management skills Ability to manage multiple priorities in a dynamic environment Ability to work independently and take ownership of processes Fluent in English and Spanish (required); Portuguese is a plus Strong understanding of how billing and AR interact with Treasury, Sales, and Accounting Proactive mindset with a focus on cash flow, efficiency, and continuous improvement What We Value in Our People Passion – We love and live what we do Determination – We always find a way to figure it out Unity – We support and challenge each other Agility – We anticipate change and adapt quickly Courage – We think differently and challenge the status quo   At MiQ, we don’t just accept the differences of our people, it is what builds us as a community. MiQ is very proud to be an equal opportunity workplace. Offices: Colombia (Colombia); Mexico City, Mexico City, Mexico (Mexico City);