Revenue Operations Lead

ABOUT DOSS   DOSS IS BUILDING AN OPERATIONS CLOUD FOR THE REAL WORLD. A modern, AI-native platform for physical product businesses to manage the flow of goods, dollars, and data in real time, across: - Procurement - Inventory - Orders - Fulfillment - Finance Built to replace spreadsheet chaos and rigid, consultant-heavy ERPs. Fast time-to-value, adaptable as the business evolves. Through our Adaptive Resource Platform (ARP) and unified operational data model, teams deploy quickly, automate workflows, and make changes without months of re-implementation. We recently raised a $55M Series B https://www.doss.com/news/doss-raises-55m-series-b, co-led by Madrona and Premji Invest. Participation from Intuit Ventures, Theory Ventures, General Catalyst, Contrary Capital, and Pathlight VC. DOSS is trusted by fast-growing operators to run critical operations with speed, control, and confidence. ABOUT THE ROLE We're hiring a Revenue Operations Lead to build the processes, systems, and strategic frameworks that power Doss's go-to-market engine. You'll be the first dedicated RevOps hire, reporting to the Head of Business Operations, and you'll partner directly with our Sales, Partnerships, and Marketing Leadership to shape how we acquire, retain, and expand customers. We need someone who has been in-seat at a high-growth company, has refined opinions on areas like lead scoring, pipeline stages, territory design, and rules of engagement, and is ready to build a revenue operations function from scratch and implement it across the org. You're comfortable making decisions in ambiguity and pushing back when the data supports it. WHAT YOU'LL DO GTM Strategy - Support VP Sales, VP Partnerships, and Marketing leadership on GTM policy, including lead scoring, MQL-to-SQL handoffs, account segmentation, territory rules, and rules of engagement. - Drive cross-functional alignment across Sales, Marketing, Partnerships, and Post-Sales, ensuring all teams operate from a unified playbook. - Build and maintain revenue models, forecasting, and pipeline analysis; support strategic initiatives like segmentation, pricing, capacity planning, and comp design. Revenue Operations - Design, document, and continuously improve core GTM processes across the full customer lifecycle (lead routing, account assignment, handoffs, rules of engagement) and build the operational rhythm for commercial teams: QBRs, pipeline reviews, and leadership cadences. - Create scalable frameworks built for rapid growth, including owning quote-to-cash to ensure pricing, contracting, and billing workflows scale. - Lay the foundation for sales enablement: build the playbooks, collateral frameworks, and onboarding resources that help new reps ramp quickly. Systems & Data - Drive the GTM systems strategy with a strong POV on build vs. buy; manage external consultants and vendors where needed. - Centralize GTM data across marketing, sales, and partnerships; build the dashboards that give leadership visibility into end-to-end revenue performance. - Build the GTM Systems capability: establish the foundation then help hire the in-house team (e.g., Salesforce Admin, GTM Engineer). WHAT WE'RE LOOKING FOR Experience - 4+ years of professional experience, including 2+ years in Revenue Operations, Sales Operations, or GTM Strategy. - Background in management consulting or investment banking strongly preferred. You've learned how to structure ambiguous problems and present clearly to senior stakeholders. - Experience at a high-growth startup or scale-up where you've seen what good GTM looks like. - Proficiency with GTM tools (Salesforce required), with the judgment to recommend improvements, not just execute. Qualities - Opinionated and data-driven. You have a point of view on how revenue operations should work and you back it up with data. - Clear communicator. You present well to senior stakeholders and push back when it matters. - Cross-functional operator. You influence without authority across Sales, Marketing, Post-Sales, and Product. - Builder who rolls up their sleeves. You're energized by greenfield problems and want to build a function, not inherit one. WHAT YOU'LL GET - Competitive salary + meaningful equity - 100% Coverage for individuals Premium medical, dental & vision coverage - 401(k), immediate eligibility - Lunch in-office 5 days/week (and dinner when needed) - Flexible/unlimited PTO - Commuter (BART/MUNI/CalTrain) and equipment stipends - Wellness & Fitness stipend - Generous parental leave - Relocation assistance available - In-office culture in San Francisco