Director Sales Operations & Enablement

Job Title: Director of Sales Operations and Enablement   Location: Remote (U.S.) Reports To: Chad Myers, Vice President of Sales  About Private Health Management  Private Health Management (PHM) supports people with serious and complex medical conditions, helping them obtain the best possible medical care. We guide individuals and families to top specialists, advanced diagnostics, and personalized care. Trusted by healthcare providers and businesses, PHM offers independent, science-backed insights to help clients make informed decisions and access the best care.  About the Role  This is a foundational role responsible for building and scaling the sales operations function at PHM. As Director of Sales Operations/Enablement, you will partner closely with the VP of Sales to design the systems, processes, and enablement infrastructure that drive revenue growth and team effectiveness.  You will own the operational backbone of the sales organization, enabling the VP of Sales to focus externally on customers, deals, and pipeline growth. This role is highly cross-functional and requires someone who can bring structure to ambiguity, remove friction for the sales team, and drive measurable improvements in efficiency and performance.  What You’ll Accomplish  Establish and roll out a comprehensive sales playbook that aligns the team on messaging, methodology, and execution   Design and implement scalable sales processes that improve consistency, efficiency, and revenue outcomes   Build and deliver ongoing sales training programs to elevate team performance and in-market effectiveness   Drive operational improvements across systems, tools, and workflows to remove friction and accelerate revenue growth   How You’ll Spend Your Days  Sales Process & Playbook Development  You will define and continuously refine the sales process, ensuring alignment across the team. You will build and maintain a living sales playbook that evolves with the business and reinforces best practices.  Sales Enablement & Training  You will lead ongoing training initiatives, including sales methodology adoption, skill development, and reinforcement of best practices. You will ensure the team is equipped to execute effectively in market.  Sales Technology & Systems Optimization  You will own the sales tech stack, including Salesforce and supporting tools, identifying gaps and driving improvements. You will partner with Business Operations and IT to enhance integrations, functionality, and usability.  SDR Team Support & Development  You will support and guide the SDR team on targeting, messaging, objection handling, and execution. You will help build structure and consistency in their workflows and performance.  What You Bring to the Table  Required  Deep experience with Salesforce and modern sales tech stacks (e.g., HubSpot, Outreach, LinkedIn Sales Navigator, ZoomInfo), with the ability to identify gaps and drive improvements   Proven experience in high-growth, fast-paced environments where systems and processes are built in real time   Strong track record of designing and delivering sales training and enablement programs that improve performance   Experience managing and supporting inside sales teams including coaching on messaging, targeting, and objection handling   Demonstrated ability to work cross-functionally with Sales, Marketing, IT, Business Operations, and Finance to drive outcomes   A results-oriented mindset with a focus on driving efficiencies, removing friction, and enabling revenue growth   Strong familiarity with leveraging AI tools to support sales teams                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     Nice to Have  Familiarity with MEDDPICC or similar sales methodologies   Experience building a sales playbook from scratch and evolving it over time   Background in healthcare, benefits, or working with employers, brokers, or consultants   Experience with the AI tool Exec for training and coaching    https://privatehealth.com/careers/    Compensation  The target base salary for this position is $140,000 - $170,000 base salary with OTE of $168,000 - $204,000.  This base salary is only a part of a total compensation package that also includes: health/dental/vision benefits, annual cash incentive program, 401k with match, flexible PTO, PHM for PHM (our services for you and your dependents) and other benefits. Individual pay may vary from the target range as a number of factors including market forces, experience, location, disparities in market data and other relevant business considerations may all factor into final compensation.  Location  This is a remote role requiring that you live in and physically perform all work in the United States.  Next Steps  Private Health Management is a remote company with employees around the United States. We’re committed to providing a thoughtful, transparent interview experience and meaningful opportunities to get to know our company, mission, and wonderful teammates through fully remote interviews. If your application is selected for interviews, you’ll hear from a member of our recruiting team to schedule next steps. Interviews will also include: the hiring manager, peers, and often an executive from the department. PHM uses AI-enabled tools at certain points in the recruiting process to help identify and evaluate top talent; however, all hiring decisions are made by human reviewers.  Have a quick question about the role? Email mailto:careers@privatehealth.com or simply apply here.  Anticipated Pay Range$140,000—$200,000 USD Offices: Remote (US - Remote Any State);