Contract Senior Accountant

About http://Customer.io Over 8,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. http://Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data. About the role Hi, I'm Eric, Senior Controller at http://Customer.io, and I'm looking for a Senior Accountant contractor to cover a maternity leave from approximately May 2026 through March/April 2027. You'll spend the first few months working directly alongside our current Senior Accountant for a thorough handoff, then take the reins independently on payroll accounting, commissions, benefits reconciliations, and our monthly close process. This is a full-time contract (40 hrs/week), fully remote. You'll be a key cross-functional partner to HR, Sales Operations, FP&A, AP, and Payroll — and a consistent presence in our CFO accounting review process each month. What we value Obsessive attention to detail — you catch things before they become problems Comfort owning your work independently after a solid transition Clear, proactive communication with cross-functional partners The instinct to flag discrepancies and ask "why" before moving on Reliability during a critical coverage period — the team is counting on you What you'll do Prepare and record all payroll journal entries across ADP (mid-month, month-end, off-cycle), Deel, and Velocity Global Reconcile all payroll-related balance sheet accounts at the employee level, including monthly flux analysis for CFO review Record monthly accruals for benefits, SUI rate changes, and FX adjustments on international commissions Prepare monthly commission entries, maintain the deferred commission waterfall schedule, and handle short- and long-term balance sheet reclassifications Reconcile benefits at the employee level monthly and record adjusting entries tied to vendor billing and policy changes Handle sales tax: reconcile payable accounts, prepare and remit monthly state-level filings Serve as FloQast administrator — managing reconciliations, task assignments, and close checklist oversight Support the monthly close process end-to-end and ensure timely delivery of all assigned items What we're looking for 4+ years of progressive accounting experience with a strong focus on payroll and commission accounting Solid grasp of multi-state (and ideally international) payroll accounting, deferred commission capitalization, and accrual accounting Hands-on experience with ADP; familiarity with Deel is a plus FloQast experience is a strong plus Strong Excel skills — you're comfortable working with large, employee-level datasets A communicator who can work fluidly with HR, Sales Ops, FP&A, and AP without missing a beat Bachelor's degree in Accounting or Finance Contract Details Duration: ~May 2026 – March/April 2027 (maternity leave coverage) Hours: Full-time, 40 hours/week Rate: $50–$60/hour Location: Remote Tools: ADP, Deel, Velocity Global, FloQast, Excel Our Process No gotchas, no trick questions — just a clear, human process designed to help both of us make an informed decision. 30-minute video call with a Recruiter 45-minute video call with Hiring Manager All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process. Join us! Check out our https://customer.io/careers/ for more information about why you should https://customer.io/about/ We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you're excited by what you read — apply now. Offices: Oregon, United States (USA Remote);