Success Enterprise Solutions Consultant

About Cryptio Cryptio is the leading enterprise-grade financial data transformation and digital asset ERP platform for accounting, financial reporting, tokenization compliance, and loan management solutions. It is a complete back and middle-office platform that delivers financial integrity and accountability for businesses in crypto. Its platform allows users to transform on-chain and off-chain crypto activity into auditable records for accounting, treasury, tax filings, license applications, loans activity, and regulatory reporting. Having recently announced our $45m series B, now couldn't be a better time to join! The role We’re hiring Senior Enterprise Solutions Consultants to own the success of Cryptio’s most strategic and high-ARR customers, including leading stablecoin issuers, institutions, and global crypto-native organisations. You’ll take ownership after onboarding, acting as the primary technical and operational partner as customers scale. More than just support, you’ll be a trusted advisor; guiding clients through complex fund flows, evolving business models, advanced integrations, and regulatory-driven change. This role sits at the intersection of customer success, accounting, and technical solution design, with significant influence across Product, Engineering, and Account Management. What you’ll do This is a strategic, consultative role focused on long-term value and enterprise success. - Own post-onboarding success for strategic and high-ARR customers (£40k+ ARR) - Serve as the primary technical and operational advisor post go-live - Build deep relationships with finance, operations, and executive stakeholders - Lead health checks, business reviews, and success planning sessions - Map complex fund flows and ensure Cryptio remains the central source of financial truth - Advise on advanced crypto use cases (stablecoins, custody, DeFi, token operations, treasury) - Partner with Account Managers to identify expansion, upsell, and new use cases - Act as an escalation point for complex customer and technical challenges We’re looking for someone who - Has 3–5+ years of experience in Customer Success, Solutions Consulting, Technical Account Management, or similar roles - Brings strong expertise in accounting, financial operations, and reporting - Has experience managing enterprise or high-ARR customers - Understands crypto ecosystems and institutional digital asset workflows - Is comfortable working with APIs, integrations, and complex system architectures - Communicates confidently with technical teams and senior stakeholders - Takes a consultative, advisory approach and thrives in multi-stakeholder environments Nice to have - Big 4, ERP, fintech, or crypto-native background - Experience influencing product roadmaps or shaping best practices at scale Why you’ll love this role - You’ll work directly with some of the biggest names in stablecoins, DeFi, and institutional crypto - You’ll act as a true strategic partner, not just a support function - You’ll influence Cryptio’s product roadmap through real customer insight - You’ll gain exposure to complex, enterprise-scale crypto finance operations - You’ll operate in a high-trust, high-impact role with strong internal visibility Interview process 1. Screening - 30 min 2. Hiring Manager Interview - 30 min 3. Case study sendoff 4. Case Presentation - 1 hour 5. Values & Behaviours - 45 min Perks 👩‍💻 Remote or Hybrid working 🏝️ 25 days paid holiday plus bank holidays 🙌 One additional day of annual leave each year, up to 30 total days 🎂 Your birth off 🧘 Mental health resources, wellbeing programs, and professional coaching 🫶 Family-friendly policies 💪 Fitness and wellness budget 💻 MacBook Pro 🖥️ $200 home office setup budget 🎓Training and development budget *** we have additional benefits depending on location If this sounds like you, we would love to hear from you 🙌 At Cryptio, we move fast and take ownership of outcomes. We learn from failures, celebrate wins, and let humility, curiosity, and a passion for crypto guide how we work. If you value collaboration and want to build with purpose, you’ll feel right at home here.