Manager (FDE) - Salesforce

country: IN all locations: [Bangalore] commitment: Full-Time department: Customer Experience location: Bangalore team: Forward Deployed Engineering (FDE) Within 90 Days, You'll:: Complete Sitetracker product training and gain a deep understanding of our core architecture and deployment workflows. Establish strong working relationships with your pod members and cross-functional partners in Product and Customer Success. Assume full management of the FDE pod’s backlog and begin leading daily stand-ups and sprint planning sessions. Within 180 Days, You'll:: Successfully lead the pod through a major platform enhancement or high-visibility customer deployment project. Implement a measurable improvement in pod velocity or code quality through process optimization or automation. Conduct career development planning for all direct reports, identifying clear growth paths for each engineer. Work with customers to gather requirements and be able to explain your solutions in a simplified non technical way Determine the best path to architect solutions and build out enhancements Act as the team representative for core features that you have developed Develop Lightning Web Components and build out full scale applications for customer use Work with customers to gather requirements and be able to explain your solutions in a simplified non technical way Ramp up new hires and begin participating in the new hire interview process Within 365 Days, You'll:: Become a recognized technical authority within the company, influencing the broader FDE strategy and product roadmap. Scale the capabilities of your pod to handle increasingly complex and large-scale global infrastructure deployments. Achieve a high level of team retention and engagement through consistent coaching and technical leadership. Contribute customizations and standardizations to the core product Develop on the core product for customer suggested features Build, architect, and maintain existing and new features for customer functionality Develop large scale modules in a generic way so that we can extend and enhance the Sitetracker product Contribute customizations and standardizations to the core product. Develop on the core product for customer suggested features